9-1-1 Emergency Communications

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Director

James T. Soukup

Mailing Address

505 W. Chapel Hill St.
Durham, NC 27701

Phone

(919)560-4500 ext. 274

Fax

(919)560-4713

E-mail

e-mail the director

Nationally Accredited in Emergency Medical Dispatch

Mission Statement

The Durham Emergency Communications Center (D.E.C.C.) is dedicated to affirmatively promote, preserve and protect the safety and security of all citizens of the community. It is our commitment to provide the citizens with the fastest and most efficient response to emergency calls possible while insuring the safety of police, fire and E.M.S. personnel. It is our goal to contribute to the quality of life of our community by giving efficient, reliable, courteous, responsive and professional 9-1-1 communications services. We will constantly seek ways to improve the quality of assistance we provide to the community by acknowledging that service is our one and only product and our goal is to provide it at the most superior level possible thereby saving lives, protecting property and helping to stop crimes; thus making Durham a safer community to live, work and visit.

Vision Statement

The D.E.C.C. vision is to become the leading organization in the State of North Carolina and the United States in its ability to provide 9-1-1 service to the residents it serves.

Durham 911 Center Debuts Non-Emergency Number