9-1-1 Emergency Communications

Administrative Support

The Durham Emergency Communications Center is the primary Public Safety Answering Point (PSAP) for the citizens of Durham and Durham County. The geographic service area encompasses 296 square miles with approximately 250,000 citizens. The DECC Administrative staff support 52 operational positions comprising telecommunicators and supervisors. Funding is received from both the City and County of Durham. Administrative responsibility and day-to-day operations are coordinated through the City of Durham.

DECC Administration
Communications Director James Soukup
Deputy Director - Operations Tonya Pearce
Assistant Communications Manager - Staff Services Cheryl T. Smith
Training Coordinator Mavis "Z" Galantis
Department Secretary Betty Wilson




visual layout of department positions in chain of command