Solid Waste Management Department

What's New:

• Trash FAQ
• Recycling Brochure

• Solid Waste Home
• On-line Recycling Survey
• New Resident Information
• Holiday Schedule
• Regulations
• Recycling & Waste Reduction
• Household Hazardous Waste
• Waste Disposal and Recycling Center (Transfer Station)

Having a problem with your solid waste service or do you have a question? Please contact Durham One Call at (919)560-1200.

Mission

The mission of the Solid Waste Management Department is to manage the municipal solid waste, household hazardous waste, recyclables, and disposal services in a manner that is environmentally sound, cost-effective, and safe. The department will partner with the community, civic/non-profit organizations, and other City departments to deliver competitive and quality solid waste services that promote an attractive and healthy environment. The Department will do this by coordinating administration, operations, and educational processes.

Vision

It is the vision of the department to achieve and maintain the following standards and objectives by:

Becoming a recognized leader in the solid waste industry by operating a complete comprehensive solid waste program and promoting sound solid waste management practices through education, training and sound fiscal policies.
• Giving full support to the City administration’s missions and objectives.
• Developing and safely operating a full service yard waste disposal site including the sale of quality products to the public.
• Increasing the City’s recycling rate to a 65% to 70% participation rate.
• Maintaining a high level of customer service to the citizens of Durham.
• Ensuring that the department’s employees receive the best training available enabling them to have a high level of personal development and an opportunity for advancement.
• Keeping current with the latest technological advancements in the industry and to maintain equipment and employee levels commensurate with the growth of the City.
• Making the Commercial Division a viable fiscal resource.
• Begin the process of certification for ISO (International Organization for Standardization) 14001. ISO 14001 is an environmental management system (EMS) which outlines a structured methodology to identify, organize and control and continually improve a business impact on the environment. This is in direct support of the efforts of the Sustainability Manager’s Greenhouse Gas Plan.
• Finding a MSW landfill and a yard waste facility that will accept our refuse within the boundaries of the State of North Carolina.

Services:

• Bulky Item Collection
• Commercial Garbage Collection
• Residential Curbside Garbage Collection
• Recycling Services
• Street Cleaning
• Waste Disposal & Recycling Center (Transfer Station)
• Yard Waste Collection (fee for service)

The Department of Solid Waste Management is located at 1833 Camden Avenue, which is between Midland Terrace and E. Club Boulevard near the I-85 Club Boulevard Exit. Office hours are Monday-Friday, 8:00 a.m. – 4:30 p.m. At our location, residents can inquire about services, renew or apply for yard waste service, and buy recycling bins, and Recycle Mates for use in rolling recycling bins to the curb.