Frequently Asked Questions

  1. Where do I find the insurance rating (ISO) and Fire Station for my address?
  2. What Fire Station serves my address?
  3. How can I contact a fire inspector?
  4. How can I get a copy of a Fire Report?
  5. How can I schedule the Fire Department, firefighters, or a fire truck to participate in my community event?
  6. How can I schedule a ride-along with a fire station?
  7. I received a bill from Fire Recovery USA (FRUSA) that I believe is incorrect. What should I do?
  8. How do I schedule a fire drill for my business?
  9. How do I request a free smoke alarm?
  10. How do I schedule a fire inspection?
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  1. Can residents burn within the city limits?
  2. I have trash and/or yard waste. Can I burn it?
  3. Can I have a fire pit or an outdoor fireplace on my property?
  4. How do I find my insurance rating and Fire Station?
  5. I called for an ambulance. Why did a fire truck arrive?
  6. I see firefighters at the gym during the workday? Why?
  7. Why do I see firefighters at the grocery store during the workday?
  8. Can I volunteer for the Durham Fire Department?
  9. I keep calling the fire station. Why am I not getting an answer?
  10. My fire alarm is chirping. What does that mean?
  11. How do I reset the alarm and/or replace the battery backup?
  12. There is a fire hydrant that has been running for some time. Why doesn't the fire department cut it off?
  13. How can I get a fire hydrant painted?
  14. When are you hiring?
  15. Where is the nearest fire station to me?
  16. Where do I send records search requests for property condition assessments such as past history of : hazardous spills, fire code violations, fire inspections, etc.?
  17. How do I get an ABC permit?
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