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Departments & Offices A-E
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Audit Services
The Audit Services Department performs an independent appraisal function designed to examine and evaluate activities within the city as a service to management, the Audit Services Oversight Committee, and elected officials.
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Budget & Management Services
The Budget and Management Services Department is responsible for the development and oversight of the city’s annual budget and Capital Improvement Program (CIP).
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City Attorney's Office
Appointed by City Council, the City Attorney is the lead attorney for the city, providing legal counsel and representation to the City Council, City Manager, city government departments and city-appointed boards and commissions.
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City Clerk's Office
Appointed by City Council, the City Clerk is responsible for recording and maintaining all official actions, meetings and records of the City Council.
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City Manager's Office
The Office of the City Manager is responsible for the administration of all city activities and services, primarily overseeing day-to-day functions and long range planning for the organization.
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City-County Emergency Management (Alert Durham)
The City-County Emergency Management Department (Alert Durham) coordinates emergency response and recovery activity during accidents and disasters.
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City-County Inspections
The City-County Inspections Department administers and enforces the North Carolina State Building Code and the zoning ordinances for both the City and County of Durham.
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City-County Planning
The Durham City-County Planning Department is the planning agency for the City and County of Durham. The department works with the community to develop long-range and special area plans containing policies to direct growth.
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Communications Department
The Communications Department communicates the City’s activities, services, and events, and is the official contact for the news. Formerly the Office of Public Affairs.
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Community Development
The Department of Community Development is responsible for coordinating the city’s community development and neighborhood stabilization and revitalization efforts including financial empowerment and home retention, affordable housing, and homelessness services programs.
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Community Safety
The Community Safety Department exists to bring people together – across agencies and neighborhoods – to reimagine what public safety can look like and what additional investments we can make to increase our shared sense of safety and security in Durham.
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Durham One Call
Durham One Call is your hub for information about City programs and services as well as the way to submit non-emergency issues. For assistance, call 919-560-1200, submit online, or download our app. Please dial 911 to report all emergency situations.
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Emergency Communications
The Durham Emergency Communications Center is the primary public safety answering point for the City and County of Durham. Guided by the City’s Strategic Plan, the center helps to ensure that Durham is a safe and secure community by providing around-the-clock 911 access and services to the residents and user agencies in and around Durham County.
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Equity & Inclusion Department
The Department of Equity & Inclusion implements the City’s Equal Business Opportunity Ordinance.
Service request:
Click or call 919-560-1200