Telephone Response Unit

Telephone Response Unit


The Telephone Response Unit (TRU) is responsible for handling calls for police services, either by telephone or in person, that do not require the dispatch of a patrol unit. This component diverts non-emergency calls for service from the Uniform Patrol Bureau, thus freeing patrol units.

Hours of Operation


The Telephone Response Unit is open 5 days a week. The unit operates from 7:30 a.m. to 4:00 p.m. Monday through Friday. For more information, please call 919-560-4525.