Durham Receives 2022 Digital Cities Award Awarded 3rd Place in Digital Cities 2022: 250,000 to 499,999 Population Category
Once again, the City of Durham has distinguished itself as a leader in the governmental IT industry. The Center for Digital Government (CDG) has awarded the City of Durham a 3rd place finish in the 2022 Digital Cities Survey. The winners of this award were recognized for their achievements in strengthen cybersecurity, enhance transparency and digital equity and a plan for the future of work (more)
|Durham Earns Digital Cities & Future Ready Awards. The City of Durham received two designations – 2021 Digital Cities Survey Winner and Future Ready Award Winner – by the Center for Digital Government. These awards reflect our commitment to utilize technology to solve problems, enhance services, and increase cybersecurity for our organization and community.
|PTI Award for 2021
IT Governance Projects Completed FY21
Project Title: City of Durham Cyber Security Program Restores the City Systems and Prevents Data Breach!
Category: Information Technology (telecommunication, cybersecurity, emerging tech, data/metrics, I.T. management, operations and infrastructure)
|Received the number 2 Digital Cities ranking in the country by The Center for Digital Government (CDG)
IT Governance Projects completed for FY 20
o Platform to manage and report out on the City's Capital Improvement Program (CIP)
o Cityworks ELA - New Licensing Agreement
o Data Center Refresh Phase 1 (Office 365)
o Wi-Fi at Police Remote Facilities
o Police Athletic League o Tyler Content Manager
o Kronos – Water
o Call Recording Solution
o Shared Conference Room Audio/Visual & Digital Signage
o Data Center refresh and business resiliency Phase 2 (Nutanix, core switch, firewall)
o Cybersecurity program enhancement Virtual Chief Information Security Officer
o Cybersecurity program enhancement Security Operation Center
· Malware Attack Containment, Remediation, and Eradication
o Recovered over 2500 workstations
o Recovered over 200 servers
o Recovered all business systems within 7 days of the malware attack
o Contained and eradicated malware contamination
· COVID-19 Response
o Expanded support for the City’s mobile phone network
o Implemented a Virtual Help Desk platform to provide no wait IT support in real time
o Expanded video conferencing support model to include the Zoom platform in addition to the Microsoft Teams platform which is already available to all City staff
2019 Special Achievement in GIS (SAG) Award Winner
City of Durham receives SECOND Place Digital City Survey Award.
City of Durham Wins PTI TELECOMMUNICATIONS AND IT award for - IT GOVERNANCE
|City of Durham receives First Place Digital City Survey Award.
City of Durham receives distinction as a 2016 top 10 finalist for all City websites.
Durham Emergency Communications Center Using New Technology to Answer Alarm Company Calls Faster
Durham City Hall on the Go Rolls into Neighborhoods Next Week
|Additional IT Accomplishments
|City of Durham Debuts New Brownfield Website:
Durham Offers Contractor Licensing Requirements and Implementation Seminar:
Durham Ranked 8th in Digital City Survey for Cities between 125K and 250K Population: