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FY 2023 | ||
Awards | Award Descriptions | Accomplishments |
Durham Receives 2022 Digital Cities Award Awarded 3rd Place in Digital Cities 2022: 250,000 to 499,999 Population Category Once again, the City of Durham has distinguished itself as a leader in the governmental IT industry. The Center for Digital Government (CDG) has awarded the City of Durham a 3rd place finish in the 2022 Digital Cities Survey. The winners of this award were recognized for their achievements in strengthen cybersecurity, enhance transparency and digital equity and a plan for the future of work (more) |
FY 2022 |
Awards | Award Descriptions | Accomplishments |
Durham Earns Digital Cities & Future Ready Awards. The City of Durham received two designations – 2021 Digital Cities Survey Winner and Future Ready Award Winner – by the Center for Digital Government. These awards reflect our commitment to utilize technology to solve problems, enhance services, and increase cybersecurity for our organization and community. |
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FY 2021 | ||
Awards | Award Descriptions | ACCOMPLISHMENTS |
PTI Award for 2021 | IT Governance Projects Completed FY21
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FY 2020 | ||
Awards | Award Descriptions | Accomplishments |
Project Title: City of Durham Cyber Security Program Restores the City Systems and Prevents Data Breach! | Category: Information Technology (telecommunication, cybersecurity, emerging tech, data/metrics, I.T. management, operations and infrastructure)
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Received the number 2 Digital Cities ranking in the country by The Center for Digital Government (CDG) | IT Governance Projects completed for FY 20
o Platform to manage and report out on the City's Capital Improvement Program (CIP) o Cityworks ELA - New Licensing Agreement o Data Center Refresh Phase 1 (Office 365) o Wi-Fi at Police Remote Facilities o Police Athletic League o Tyler Content Manager o Kronos – Water o Call Recording Solution o Shared Conference Room Audio/Visual & Digital Signage o Data Center refresh and business resiliency Phase 2 (Nutanix, core switch, firewall) o Cybersecurity program enhancement Virtual Chief Information Security Officer o Cybersecurity program enhancement Security Operation Center | |
· Malware Attack Containment, Remediation, and Eradication o Recovered over 2500 workstations o Recovered over 200 servers o Recovered all business systems within 7 days of the malware attack o Contained and eradicated malware contamination | ||
· COVID-19 Response o Expanded support for the City’s mobile phone network o Implemented a Virtual Help Desk platform to provide no wait IT support in real time o Expanded video conferencing support model to include the Zoom platform in addition to the Microsoft Teams platform which is already available to all City staff | ||
FY 2019 | ||
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Awards | Award Description | IT Accomplishments |
City of Durham receives SECOND Place Digital City Survey Award. https://www.govtech.com/dc/digital-cities/Digital-Cities-Survey-2018--Winners-Announced.html 2019 Special Achievement in GIS (SAG) Award Winner https://events.esri.com/conference/sagList/?fa=Detail&SID=2859 |
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FY 2018 | ||
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Awards | Award Description | IT Accomplishments |
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City of Durham receives SECOND Place Digital City Survey Award.
City of Durham Wins PTI TELECOMMUNICATIONS AND IT award for - IT GOVERNANCE http://www.pti.org/news/displaynews.asp?NewsID=296&TargetID=1 |
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FY 2017 | ||
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Awards | Award Description | IT Accomplishments |
| City of Durham receives First Place Digital City Survey Award. http://www.govtech.com/dc/articles/Digital-Cities-Survey-2016.html City of Durham receives distinction as a 2016 top 10 finalist for all City websites. https://www.govtech.com/cdg/government-experience/Best-of-the-Web-Digital-Government-Achievement-Awards-2016-Winners-Announced.html Durham Emergency Communications Center Using New Technology to Answer Alarm Company Calls Faster Durham City Hall on the Go Rolls into Neighborhoods Next Week |
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FY 2016 | ||
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Awards | Award Description | Additional IT Accomplishments |
City of Durham Debuts New Brownfield Website: https://durhamnc.gov/Archive.aspx?ADID=2205 Durham Offers Contractor Licensing Requirements and Implementation Seminar: https://durhamnc.gov/Archive.aspx?ADID=2230 Durham Ranked 8th in Digital City Survey for Cities between 125K and 250K Population: http://www.govtech.com/dc/digital-cities/Digital-Cities-Survey-2015-Winners-Announced.html |
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