Frequently Asked Questions
- My meter has been locked by Cross Connection (bright colored laminated tag) for non-compliance. How do I get it unlocked?
- What types of backflow conditions exist?
- What is Backsiphonage?
- What factors can cause backsiphonage?
- What is backpressure?
- What factors can cause backpressure?
- What is a cross connection?
- What is the most common form of a cross connection?
- What is an Atmospheric Vacuum Breaker (AVB)?
- Will an Anti-Siphon Vacuum Breaker protect against backpressure?
- What is continuous pressure?
- Can an AVB be used under continuous pressure?
- What is a Hose Bibb Vacuum Breaker (HBVB)?
- Can I tie my lawn irrigation/sprinkler system to my outside AVB or HBVB?
- If I have an existing lawn irrigation/sprinkler system do I need a backflow preventer?
- If I have a new lawn irrigation/sprinkler system do I have to have a separate irrigation meter?
- When do I need to get a backflow permit? Do I also need a Plumbing Permit?
- As a homeowner, can I install my own backflow preventer?
- Do I need a plumbing permit to install a backflow preventer?
- What if I have a commercial property or I just don’t feel comfortable doing the work myself, who can I hire?
- How do I become a certified backflow tester in Durham?
- Are re-certification classes every 2 years necessary?
- Why can’t we have one universal State backflow testing form for each jurisdiction?
- What if I want to test backflows outside of Durham?
- Why do I have to be a properly licensed contractor to test backflows in Durham?
- How often do I have to test my backflow preventer?
- What if I have a temporary use that requires a backflow preventer assembly, do I have to get a permit, inspection, etc.?
- How do I pay for CCC Class Enrollment, residential opt-in testing program enrollment, unlock trip charge fee, illegal connection citations, and any other associated fees with Cross Connection?
Click or call 919-560-1200