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CCC Staff Contact Information
General Information
Rebecca Valzonis, Cross Connection Control Administrative Specialist
Phone: (919) 560-4194, 3xt. *35246
Email Rebecca Valzonis
Phone: (919) 560-4194
E-mail: [email protected]
Submittal of Test and Maintenance (T&M) Reports
- All existing backflow T&M reports shall be submitted online using your login under "Testing Companies" at https://bsionline.com.
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For new installations, replacements, or any test associated with a backflow permit, please upload those in PDF format and attached in LDO to the appropriate backflow permit application.
Plan Review - Building Permit Information
Please email all plan review inquiries, comments, and corrections to [email protected].
Michelle Hahn, Cross Connection Control Plans Reviewer
- (919) 560-4194, ext. *35941
- Email: [email protected]
- Plan Review Email: [email protected]
Terry Sparrow, Cross Connection Control Inspector (north of I-85) and Plan Reviewer
- Phone: (919) 560-4194, ext. *35250
- Mobile: (919) 201-4076
- Email: [email protected]
CCC Online Payments
- Class registration, trip charges, willful and unwillful violations, and any other CCC charges shall be paid online at the PAYMENTUS CCC One-Time Payment portal. When making a payment, please select the appropriate payment type and enter the appropriate information. Once payment has been approved, you will receive a confirmation email, and a copy will be sent to [email protected] Your payment will be applied appropriately.
- All Backflow Permits, Re-Inspection fees, Cross Connection Plan Review fees, etc. shall be paid online using LDO.
Additional Staff Contact Information
For questions regarding backflow permits, annual testing notifications, requesting device forms, and account compliance, please contact [email protected] or call (919) 560-4194.
For questions regarding code, request lock/unlock meter, compliance, annual testing, Notice of Violations (NOVs), and water termination notices, please contact:
Lonnie Boone, Senior CCC Compliance Officer
- Phone: (919) 560-4194, ext. *35411
- Mobile: (919) 717-4637
- Email: [email protected]
Thomas Stern, CCC Compliance Officer I
- Phone: (919) 560-4194, exr. *35998
- Mobile: (919) 937-7117
- Email: [email protected]
For inspection related questions for areas south of I-85 and west of Fayetteville Road, please contact:
Tony Pickett, Cross Connection Control Inspector
- Phone: (919) 560-4194, ext. *35251
- Mobile: (919) 730-1837
- Email: [email protected]
For inspection related questions for areas south of I-85 and east of Fayetteville Road, please contact:
Maggie Bowers, Cross Connection Control Inspector
- Phone: (919) 560-4194, ext. *35210
- Mobile: (919) 257-8847
- Email: [email protected]
Nissa Pauley, Cross Connection Control Administrator
- Office: (919) 560-4194 ext. *35249
- Mobile: (984) 278-2685
- Email: [email protected]
Service request:
Click or call 919-560-1200