Case Studies

  1. champion city

    2021 Global Mayors Challenge Proposal

    In the wake of COVID-19, the I-Team worked alongside various partners to address the pandemic through a proposed project entered into the Bloomberg Global Mayor's Challenge. The City of Durham’s proposal was selected as one of 50 finalists. Read more...
  2. UBC

    Equal Business Opportunity "Re-Form" Project

    The City of Durham maintains goals for MWBE contracting, but has struggled to reach these goals in recent years. In the spring of 2022, the I-Team was asked contribute to a project addressing equitable contracting. Read More...
  3. DEAR logo

    Durham Expunction & Reinstatement Program (DEAR)

    In 2017, the I-Team's research into the barriers facing justice-involved Durham residents and their efforts to find solutions in overcoming these barriers led to the creation of the Durham Expunction & Reinstatement Program (DEAR). Read More...
  4. Collage of residents composting

    2019 Municipal Composting Study

    In 2019, the City’s I-Team partnered with the Solid Waste Management Department and the Center for Advanced Hindsight at Duke University to conduct several resident-based evaluations for designing and implementing a city curbside composting program. Read More...
  5. Durham One Call Logo

    Durham One Call Analysis Case Study

    Durham One Call is the main way for residents to get in touch with the City of Durham. Between April and September 2022, the City’s Innovation Team and One Call leadership conducted an exploratory analysis of the structure and performance of the service. Read More...
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