Crisis Intervention Team (CIT)

Co-Response Unit/CIT 

The Durham Police Department Co-Response Unit (CoR) is an essential component of the agency’s community outreach and engagement efforts.  Co-Response officers and a Licensed Clinician respond to live crisis calls for service as well as Involuntary Commitments. The unit also performs follow up on referrals from officers and the community, to connect and/or reconnect individuals experiencing crisis with appropriate services. 

A unit of the Community Services Division, the goals of DPD’s Co-Response efforts are to: 

  • Reduce recidivism and arrests for non-violent offenders with mental health and/or substance use concerns. 
  • Reduce repeat calls for service. 
  • Increase number of individuals engaged in behavioral health treatment. 
  • Increase amount of first responders trained in de-escalation and behavioral health identification. 
  • Improve collaboration between behavioral health and all local law enforcement agencies. 
  • Reduce use of force injuries to officers and citizen. 
  • Respond to live crisis calls 
  • Provide involuntary commitment transportation in accordance to Senate Bill 630 


Sponsored by the Durham Chapter of the National Association of Mental Illness (NAMI), and coordinated by Durham’s CIT collaborative training teaches recognition of mental health signs and symptoms and de-escalation skills. The study covers homelessness, substance use and working with special populations (e.g., veterans, individuals with developmental disabilities, etc.,). 

Beyond the mental health education training provided to recruits in the police academy, an intensive 40-hr. curriculum is an additional tool for Durham officers as well as other Durham first responders. 


CoR connects individuals with behavioral health and substance use issues to community-based, least-restrictive treatment options, wherever possible, instead of incarceration. 

Alliance Health 

Alliance Health is the managed care organization, or MCO, for public behavioral healthcare for multiple area municipalities. Alliance does not directly provide services, but works to ensure that individuals seeking help receive quality services which they are eligible. Access to diverse network of over 2,000 private behavioral healthcare providers. Call (800) 510-9132 to receive confidential support 24-hours a day. Located at 414 5200 W Paramount Pkwy Suite 200, Morrisville, NC 27560. 

Veterans Crisis Line 

Veterans or family members can call 1(800) 273-8255 and press 1. To receive confidential support 24 hours a day persons can send a text message to 838255. 

Durham Network of Care 

An online resource for individuals, families and agencies that provides critical information, communication and advocacy tools with a single point of entry. 

Durham Recovery Response Center 

Formerly known as Durham Center Access, DRRC is the gateway   to all local mental health, developmental disability and substance abuse services. Located at 309 Crutchfield Street.  Call (919) 560-7305. Open 24/7, 365 days. 

Project BUILD 

A multi-disciplinary gang prevention and intervention program that provides coordinated case management and services to youth and young adults ages 10 to 21.                              

24-Hr. Mobile Crisis Helpline         (919) 967-8844 

Alliance 24-Hr. Crisis Line             (919) 510-9132 

Dial 988 – 24 hour crisis line 

Carolina Outreach 

A non-profit agency that supports individuals who experience mental health, substance use, or intellectual development disabilities. Offers services to those without insurance. Also operates a Behavioral Health Urgent Care unit. 

2670 Durham-Chapel Hill Blvd. Durham, North Carolina 27707. Call (919)251-9001.