RFQ for Ombudsman Services for City Sidewalk Repair Project (SW-67c)

Project Manager

Kitty M. Thomas
Phone: 919-560-4326, ext. 30218

Project Description

This is a Request for Qualifications (RFQ) from qualified firms (Engineers) which are Small Local Business Enterprises (SLBE) to provide ombudsperson services for the annual sidewalk repair contract. The selected consultant will be asked to perform the following activities for the project:

Act as an Ombudsperson for the project – The engineer shall provide ombudsperson services as requested by the City to address public matters pertaining to the project such as:
Be present during construction activities to address concerns
Informing business and homeowners of when work will be completed
Addressing complaints made by the public
Being an expert in PROWAG compliant sidewalk 

Design of all curb ramps included in the project – The engineer shall provide PROWAG compliant designs to the contractor of the sidewalk repair contract for all curb ramps associated with the 2019 sidewalk repair contract. These ramps are to be designed to current ADA and PROWAG standards. The engineer shall also be available during construction to modify or answer questions about the design.
Preparation of all Traffic and Pedestrian Control Plans – The engineer shall provide traffic and pedestrian control plans to the contractor of the sidewalk repair contract for all locations within the project. These plans should comply with current MUTCD standards. 

Other Services – The engineer shall provide similar additional services related to the sidewalk repair projects as needed on an hourly basis.

Project Schedule

  • Pre-Submittal Meeting:  Monday, January 14, 2019 - 3:00 P.M.
  • Submittals Due:  Friday, February 1, 2019 - 4:00 P.M.
  • Anticipated Notice to Proceed:  April 2019

Project Status

This project is now advertised to Small Local Business Enterprises (SLBE). The pre-submittal meeting will be on January 14, 2019 at 3:00 P.M. in conference room 3A on 3rd floor of City Hall, 101 City Hall Plaza, Durham, N.C. 27701.