Website Accessibility (ADA)

The City of Durham is committed to making web content available to all through conformance with web content accessibility guidelines.

Provide Web Accessibility Feedback

If you have difficulty accessing this website, submit your feedback through our online form or email [email protected]..

  • If you use assistive technology (such as a Braille reader, screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please email us at [email protected] or submit feedback through our online form.

  • Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication. To enable us to respond in a manner most helpful to you:

    • Please indicate the nature of your accessibility problem
    • The preferred format in which to receive the material
    • The web address of the requested material
    • Your contact information


Our website has been designed with the following accessibility guidelines in mind:

  • We work to comply with Section 508 as well as Web Content Accessibility Guidelines (WCAG) 2.0 A and AA referring to website accessibility standards.
  • To view PDF documents on this site with assistive technology, the Microsoft Edge browser is recommended using the Read Aloud tool found in the top right browser menu. If you have a preferred browser or screen reader, you may need to download the PDF to read it.

The City of Durham is committed to making ongoing accessibility improvements:

  • The City has an ADA Coordinator to help implement ADA compliance efforts and meet the needs of customers.
  • The Mayor's Committee for Persons With Disabilities meets monthly to advocate for individuals with disabilities and provide feedback to the City.
  • The City is currently using Siteimprove to help identify and resolve accessibility issues on the website, and provide training to website staff.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools:

Additional Plug-ins

Adobe Reader may be required to view and print PDF documents that appear on this website.

Assistive Technology Tools and Resources