City of Durham COVID-19 Service Updates & Resources

Masks are now optional at City facilities. Members of the public and employees may continue wearing masks if they choose to do so, for health or other personal reasons.

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city services & Facilities

City Hall and public facilities are under normal operating hours:

Durham flag icon

City Hall

  • City Hall is open for normal operating hours: Mon-Fri, 8 a.m. to 5 p.m.

phone iconDurham One Call

trash iconSolid Waste

Trash, Recycling, Yard Waste, Bulky Items
Waste Disposal Center

water bill iconWater Billing & Water Services

  • Customers are encouraged to pay water bills online, by phone (919-560-1200), by mail (P.O. Box 30041, Durham, N.C. 27702-3041), or by using secure drop boxes at City Hall
  • In person, cash payments accepted at City Hall Mon-Fri, 8 a.m. to 5 p.m.
  • In person, cash payments are also accepted at more than 40 Western Union partners across Durham
  • Customers can sign up for e-billing and auto draft. Look for the prompts when you pay your water bill online
  • Payment plans and hardship funds are available

Planning and InspectionsCity-County Planning

Planning & Inspection Services

Parks and RecreationDurham Parks & Recreation (DPR)

parking iconParking Services

exclamation mark iconEmergency Services - Fire, Police, 911

  • Emergency services are operating as normal

committee iconMeetings & Events

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Public Health Organizations