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- Flexible Work: Resources & Support for City Employees
Flexible Work: Resources & Support for City Employees
The City of Durham recently rolled out a Flexible Working Arrangements policy, which outlines a new way of working for all of us here at the City.
Flexible Working Arrangements Policy
Please review the complete Flexible Working Arrangements policy (PDF)* before submitting your flexible work request.
Related Documents & Resources
- Flexible Work Request (PDF)*
- Flexible Work Agreement (PDF)*
- Technology Guide (PDF)*
- Flexible Work Handbook (PDF)*
* Please Note: These documents are only available on CODI, so employee login will be required to view.
Training for General Employees
Any City of Durham employee interested in submitting a flexible work request must first take the required training session(s).
For employees who did not take the live training offered at the 2021 Leadership Conference, on-demand training is now available via the LMS:
- Flexible Working Arrangement Training (Employee Version) Part 1*
- Flexible Working Arrangement Training (Employee Version) Part 2*
Training for Supervisors & Department Directors
Flexible work training is recommended but not required for supervisors and department directors.
For supervisors or directors who did not take the live training offered in November 2021, on-demand training is now available via the LMS:
- Flexible Working Arrangement Training (Direct Supervisor Version) Part 1*
- Flexible Working Arrangement Training (Direct Supervisor Version) Part 2*
* Please Note: Employee login is required to view these training sessions.
Additional Resources & Support
TS has officially announced Microsoft Teams and Zoom as the standards for virtual collaboration for the City of Durham. This means that these are the only two platforms that should be used for virtual collaboration.
Planning a meeting? Try scheduling a Microsoft Teams meeting. Teams makes it easy to meet virtually with your coworkers across the City, whether they’re down the hall or miles away. And, you don’t have to have a Team set up by TS or be a member of a Team to use Microsoft Teams!
Anyone with Office 365 can access Teams through their internet browser.
- In your internet browser, login to Office 365 with your City computer login (City email and password).
- Click the Teams button near the top of the page to go to your Teams dashboard.
- In the left-hand toolbar, you will see options including Chat, Calendar, and Calls.
- To start a virtual meeting, click the Calendar icon. (In order to use the audio or video functionality, you will need a device with a microphone and camera).
- You can start a meeting immediately, or you can schedule one for later.
If you prefer, you can download the desktop or mobile app, although you may need TS to do this on City-issued computers.
Want to learn more about Teams meetings? TS has an online training site with short, self-paced videos.
Zoom is another tool that some departments are using for conference calls, but there are some limitations if you use a free account. Please note that if you are sharing and collaborating on documents, the use of Microsoft Teams is strongly advised (over Zoom).
VPN allows employees to access core business systems (e.g. MUNIS, OnBase, City Works, LDO) and network drives (e.g. K Drive) from anywhere using any City-issued laptop or device. If you need VPN access added to your City-issued computer, please reach out to the TS Support Desk.
Please note, VPN is not needed to access cloud-based applications including your email, One Drive, and Office 365 tools, and SHOULD NOT be used for this purpose as it will slow down the system.
To access VPN:
- Search for Global Protect on your computer.
- Click the button to connect.
- Once you are done using VPN, make sure to disconnect/log out so that you will not slow the system for others.
To access the K Drive through VPN:
Please review these instructions before attempting to access your K Drive via VPN.
* Please note that if you have a Surface Pro, you will be required to complete the first step in-person by connecting to the City’s network.