Public Works Resources
|Adopt storm drains near your business and pledge to sweep/rake to keep out trash, leaves, and other debris.
|Construction and Design Project Information
|Projects either in the study, planning and design phases, or actively under construction.
|Effective July 1, 2018, the City will adopt the North Carolina Department of Transportation (NCDOT) standards as its official Construction Standards.
|Find Your Watershed
|In Durham most of our stormwater flows either to Falls Lake or Jordan Lake. The northwest part of Durham is in the Falls Lake watershed. The southeast part is in the Jordan Lake watershed.
|Submit a Fire Flow Request.
|Flooding of land near waterways (such as streams, rivers, and lakes) during storms can occur because of rising water levels. These areas are called floodplains.
|Forms and Applications
|Forms required for various stages of development (planning - construction).
|Frequently Asked Questions
|An impervious surface is a hard area that doesn’t allow water to seep into the ground. Instead, the water runs off the impervious surface, picking up many types of pollution in the process, and then flows into a storm drain or a nearby body of water.
|Provides traditional inspection services for the street, water, sewer and storm water infrastructure that is built by the development community, as well as the infrastructure and resurfacing that is constructed by city contracts and by NCDOT where city utilities are involved.
|Submit an online request
|The pothole repair line is available 24 hours a day, 7 days a week.
|(919) 560-1200 or submit an online request
|Rain gardens are bowl-shaped areas in a landscape designed to capture and soak in rainwater from roofs and driveways.
|Record Plan-Profile Construction Drawing Search
|Search for record plan-profile drawings.
|Reference Guide for Development
|Any and all development should be constructed pursuant to the requirements of the Reference Guide for Development.
|Site Plan Development Review
|This process is handled through the Planning Department, and Public Works is often a partner department that reviews site plans as part of the site plan review process.
|Snow removal from City-owned streets.
|Stormwater Billing/Utility Fee
|Billing and other account-related matters.
|Stormwater Control Measure (SCM) Inspections and Maintenance
|Post-development stormwater compliance through annual SCM maintenance certifications, inspections, and enforcement.
|Concerns regarding stormwater drainage or maintenance. The city only owns and maintains the stormwater drainage system within the public right-of-way and other property owned by the city.
|Report and prevent stormwater pollution.
|Stormwater Regulations or Reviews
|Ensure proposed development is in compliance with the city ordinances which regulate stormwater quality and quantity, stormwater best management practices, stream buffers, floodplain analysis, etc.
|Stormwater Securities or Permit/CO Holds
|Questions concerning construction securities and the sign-off of building permits and/or Certificates of Occupancy.
|Stormwater STAR Program
|Created to help businesses show off the good things they are doing to protect our water in Durham.
|Stream Buffer Regulations
|Stream Identifications located in the Jordan/Cape Fear River Basin
|Stream Identifications located in the Neuse River Basin
|Removal of dead animals, the cleaning of bus stops, and clearing of litter on city streets and within the city right of way.
|Public roadway maintenance on city-maintained streets and alleys.
|Water and Sewer Billing
|Open or close an account; information about charges, meter readings, payment difficulties, and water use assessments.
|919-560-1200 or submit an online request
|Water and Sewer Services
|New water or sewer service line installed; Meter set in a new subdivision; Information on water and sewer availability, the application process, and pertinent fees.
|919-560-4326, option 4