Get Involved in the Better Bus Project
We need your input to improve bus access and bus service in Durham.
The Better Bus Project team is committed to equitable engagement. The Better Bus Project Public Engagement Plan (PEP) is guided by the Equitable Community Engagement Blueprint, adopted by the City of Durham in 2019. Engagement efforts will be early, continuous, a two-way exchange of ideas, and directly reflective of the community’s priorities and insights.
The Better Bus Project team will
- go to the community to seek out involvement,
- collaborate with four Community Partners (Luma Consulting, LLC, Bragtown Community Association, Be Connected Durham, and Durham Committee on the Affairs of Black People, Inc.) on outreach to hard-to reach populations,
- be flexible and adjust engagement efforts to respond to the community, and
- establish accountability groups, ensuring historically underrepresented groups are actively participating and help design the participation.
Attend Upcoming Events
- You are invited to join us for a Virtual Presentation and Q&A session from 6 to 8 p.m. on Thursday, January 20, 2022 to hear more about the Better Bus Project and how Public Engagement is guiding our approach to achieving a better bus experience for current transit riders.
Project planners will present an overview of the project, what we have discovered so far, and what to expect in 2022.
Sign up and join us HERE
Review Past Events
- Transportation Director Sean Egan appears on CityLife to talk about the Better Bus Project – Saturday, May 1st
- Presentation to Bike Durham - Thursday August 5th at 7 PM
- Presentation at the NC BikeWalkSummit – Friday November 5th
Take Surveys and Participate Online
Phase 1 of public outreach occurred throughout the Spring and Summer of 2021. The results showed consistent sentiment on several issues as documented through three survey opportunities— an online survey, intercept (“Rider”) surveys, an operator (“Driver”) survey—and through Walking Focus Group Interviews and in community conversations.
The Better Bus Project Survey / Encuesta del Proyecto Better Bus - in English and Spanish, was available until June 18 and has now closed. The survey helped the City pick our 10 miles of Bus Access Project corridors and will help focus design efforts in 2022. Additional rounds of engagement and survey opportunities will come in 2022!
Results for the first round of engagement will be posted below soon.
More Info on Community Partners
- Luma Consulting, LLC will lead engagement in Spanish-speaking/Latino/a/x communities throughout Durham.
- Bragtown Community Association will lead engagement in the Bragtown neighborhood centered between North Roxboro Street and Old Oxford Highway.
- Be Connected Durham will lead engagement along the Fayetteville Street Corridor centered between Lakewood Avenue and Riddle Road.
- Durham Committee on the Affairs of Black People, Inc. will lead engagement along the Holloway Street Corridor, which will be focused on the Holloway Street and Wellons Village communities.
In support of the Durham Language Access Plan, in addition to consulting with Community Partner Organizations, the team will translate key documents into Spanish, and provide other language translation and interpretive services upon request.