Data Governance and Analytics

Data Analytics

The City’s Technology Solutions Department leads our data governance and analytics efforts through multiple avenues. Our core structured data is stored and maintained through our Technology Solutions administered databases. This portion of our work (administration of and standards around structured data) is mature and reflected in our ongoing KTLO work. 


In the realm of analytics, Technology Solutions provides direct assistance on data-related projects, processes, and questions for the enterprise. This includes large-scale one-time projects (like the City’s first ever General Business Survey), participation in crucial initiatives driven by the City Council (including piloting a Guaranteed Income program), and providing technical assistance in ongoing and innovative processes (including piloting methods by which the City can send 911 calls related to mental health to appropriate mental respondents). 


As always, we are continuing to push at the frontiers of data governance through multiple avenues. This fiscal year, Technology Solutions will be introducing a data governance policy for the City to formalize City-wide standards. Additionally, we will be writing a business case (to be sent through the City’s IT Governance process) for the adoption of an enterprise-wide Data Governance platform. Jointly, these efforts would mean that: (a) the City’s data governance standards are enshrined in policy; (b) the City is able to have granular visibility into all of its unstructured and structured data; and (c) the City can set broad access controls, implement privacy techniques (including masking sensitive structured data), and allow departments greater insight data while ensuring compliance with policy.