The Community Engagement Team strives to inform, engage, partner and empower the Durham community.
Positioned in the Strategic Plan Goal 3: Connected, Engaged, & Diverse Communities - The Neighborhood Improvement Services Department (NIS) works to preserve and improve quality of life conditions for Durham residents, and to encourage active participation in neighborhood redevelopment and public policy and decision making dialogue.
The City had not executed a standardized process for conducting community engagement that was shared or adopted by all Departments prior to the Community Engagement Team. Furthermore, the City had not developed an equitable community engagement process that ensured that its outreach or information-gathering approaches included an intentional effort to engage a representation of the City’s diversity. The Community Engagement Team of NIS, to match the goal of encouraging active participation in neighborhood redevelopment and public policy and decision making dialogue, created an Equitable Community Engagement Blueprint through conversation with other departments and community leaders.
What Does Success Look Like?
- Equitable community engagement based on definitions in the Equitable Community Engagement Blueprint
- Implement key components of an equitable engagement plan
- Offer engagement strategies and tools to guide City engagement efforts
Click here to learn more about the City's Equitable Community Engagement
Service request:
Click or call 919-560-1200