Enterprise Resource Planning (ERP)

Reconcile Enterprise wide Technology resources creating uniform processes, reporting, and transparency.

Positioned in the Strategic Plan Goal 4: Innovative and High Performing Organization - Technology Solution's role in the organization spans each of the Strategic Plan Goals. This initiative is to revise how the City of Durham addresses organizational needs. Enterprise Resource Planning is underway to enhance the City's handling of all its government operations with accuracy, transparency, and efficiency.

What Does Success Look Like?


  • Planning engagement ratings to ensure positive short-term and long-term outcomes
  • Increased department participation
  • Increased accuracy, transparency, and efficiency
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