Frequently Asked Questions
If you suspect you have mold growth, inform your landlord before contacting code enforcement. If your landlord is not properly responding or fails to address the cause of the mold, Code Enforcement can inspect the dwelling for any underlying code violations.
Mold is not a violation of the City of Durham minimum housing code. A Code Enforcement Officer can inspect a dwelling for any underlying factors that may contribute to mold, such as leaking roofs or leaking plumbing that are code violations.
The Environmental Protection Agency (EPA) has information on mold including prevention tips and cleanup guidelines on their website at www.epa.gov/mold. You can also download a copy of the EPA's A Brief Guide to Mold, Moisture and Your Home.
Bulky items are collected through Durham's Solid Waste Department BY REQUEST ONLY
FOR ADDITIONAL INFORMATION AND TO SCHEDULE A BULKY ITEM PICK UP, GO TO DURHAMNC.GOV/855/BULKY-SERVICES
One collection per week of up to 3 bulky items is free of charge. Requests for more than 3 items at a time will incur charges. Bulky item set outs must be at the curb, and clear of all obstructions (cars, mailboxes, fences, poles, anything of value).
No, the City does not enforce HOA covenants or restrictions. The City enforces City codes and ordinances.
Restrictive covenants are a contract between the homeowners in a specific neighborhood, not the City. HOAs enforce covenants, property maintenance rules, and aesthetic standards that are often more restrictive than city or county codes and ordinances.
HIGH GRASS: PROPERTY OWNERS ARE RESPONSIBLE FOR MAINTAINING GRASS(AND WEEDS) TO UNDER 10 INCHES.
PROPERTY OWNERS ARE RESPONSIBLE FOR THE MAINTENANCE OF THEIR PROPERTY TO COMPLY WITH THE CITY'S CODE OF ORDINANCES. PROPERTY INCLUDES AREA ADJACENT TO LAND, SUCH AS EASEMENTS AND PUBLIC RIGHT-OF-WAYS.
1. TALK TO YOUR NEIGHBOR. OFFER TO HELP YOUR NEIGHBOR PICK UP THE DEBRIS.
2. IF CONCERN PERSISTS REPORT CONCERN TO DURHAM ONE CALL
YOUR CONCERN WILL BE DIRECTED TO THE APPROPERTIATE DEPARTMENT
sUBMIT A REQUEST THROUGH DURHAM ONE CALL
have the following information:
YES, CODE ENFORCEMENT ACCEPTS ANONYMOUS COMPLAINTS FOR CODE VIOLATIONS. hOWER, BEING ABLE TO CONTACT THE COMPLAINANT IF WE HAVE QUESTIONS CAN HELP US RESOLVE THE CONCERN.
THE PROEPRTY OWNER IS RESPONSIBLE FOR RESPONDING TO CODE ENFORCEMENT LETTERS
HEARINGS CAN BE HELD OVER THE PHONE.
IF YOU NEED TO HAVE THE HEARING SOONER, CALL THE OFFICER TO REQUEST ANOTHER DATE/TIME.
PREPARE FOR THE HEARING BY CREATING A PLAN TO ADDRESS THE VIOLATIONS.