Entry Point
Are you experiencing homelessness in Durham? Call Entry Point Durham at (984) 287-8313.
What will Entry Point Durham do for me?
Entry Point Durham is a trained team that helps people facing homelessness resolve their housing crisis. The Entry Point team will:
- Listen as you share your current situation.
- Ask questions about what housing and services you need.
- Connect you to resources that may help resolve your housing crisis, such as shelter if it’s available, health care services, transportation, and others.
Entry Point Durham is not a housing program and cannot promise shelter or housing. Entry Point will work with you to help resolve your housing crisis and will refer you to shelter or housing programs if they will be helpful and are available.
Entry Point Durham (Formerly Coordinated Entry Central) Intake Hours & Locations
If you're seeking shelter, go to Aging and Adult Services and ask about Entry Point (coordinated entry) intake at Durham DSS at 414 East Main Street from 8:00 a.m. to 3:00 p.m. and at 801 Gilbert Street from 12:00 p.m. to 8:00 p.m. Monday through Friday. Aging and Adult Services in DSS is on the second floor in Lobby 27. If you are seeking shelter during the weekend or on a county holiday, visit 801 Gilbert Street from 4:30 p.m. to 8:00 p.m.
You may also call Durham County Department of Social Services (DSS) for more information at (919) 560-8000. If you are fleeing violence, please call Durham Crisis Response Center’s 24-Hour Hotline at (919) 403-6562. If this is a medical emergency, call 9-1-1.
- I need to go to an emergency shelter in Durham. Can Entry Point help me?
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Yes. Entry Point Durham will help you identify a safe place to sleep tonight. Emergency shelter beds are not always available but going to Entry Point is the only way to access shelter at Urban Ministries of Durham and Families Moving Forward.
- Will Entry Point Durham find me housing? Can Entry Point Durham help me get Section 8 or Public Housing?
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Entry Point is not a housing program. Entry Point will work with you to help resolve your housing crisis and will refer you to shelter or housing programs in Durham if they will be helpful.
- Does Entry Point Durham have a residency requirement?
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Everyone experiencing a housing crisis or homelessness in Durham County is eligible to receive services from Entry Point. If you are not currently experiencing homelessness in Durham County you should seek services in your home county.
Service request:
Click or call 919-560-1200