Entry Point

Are you experiencing homelessness in Durham?  Call Entry Point Durham at (984) 287-8313.

What will Entry Point Durham do for me?

Entry Point Durham is a trained team that helps people facing homelessness resolve their housing crisis. The Entry Point team will:

  • Listen as you share your current situation.
  • Ask questions about what housing and services you need.
  • Connect you to resources that may help resolve your housing crisis, such as shelter if it’s available, health care services, transportation, and others.

Entry Point Durham is not a housing program and cannot promise shelter or housing. Entry Point will work with you to help resolve your housing crisis and will refer you to shelter or housing programs if they will be helpful and are available.

Entry Point Durham (Formerly Coordinated Entry Central) Intake Hours & Locations

If you're seeking shelter, go to Aging and Adult Services and ask about Entry Point (coordinated entry) intake at Durham DSS at 414 East Main Street from 8:00 a.m. to 3:00 p.m. and at 801 Gilbert Street from 12:00 p.m. to 8:00 p.m. Monday through Friday.  Aging and Adult Services in DSS is on the second floor in Lobby 27.  If you are seeking shelter during the weekend or on a county holiday, visit 801 Gilbert Street from 4:30 p.m. to 8:00 p.m.  

You may also call Durham County Department of Social Services (DSS) for more information at (919) 560-8000.  If you are fleeing violence, please call Durham Crisis Response Center’s 24-Hour Hotline at (919) 403-6562.  If this is a medical emergency, call 9-1-1.

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