Join Our Team

WE'RE HIRING! Join Durham in a growing national movement as the Community Safety Department expands its crisis response programs that hold racial equity, harm reduction, and human dignity as core principles. Our team provides person-centered, trauma-informed, harm-reducing, and race, class, and gender-conscious care to our neighbors in crisis. 

Each role works closely with other Community Safety response staff in a team-based approach, responding to 911 calls for service and offering support, advocacy, and compassionate care to neighbors affected by mental and behavioral health, substance use, and other quality of life crises. These are permanent, full-time positions with benefits that offer a variety of community-based work activities and professional growth. Below are some of the positions we will be hiring for: 

  • Mental Health Clinicians are professionals trained to assess, identify, and support the mental health-related needs of our Neighbors and families. In times of crises, Clinicians can provide insight on things like person-centered approaches to managing emergencies, emotional safety, planning, de-escalation, and connecting to care. 
  • Peer Support Specialists are mental health workers with lived experience who have been trained to support those who struggle with mental health, psychological trauma, and/or substance use. Peer Support Specialists model recovery and self-determination to offer hope to our Neighbors through shared understanding, respect, and mutual empowerment. 
  • Emergency Medical Technicians (EMTs) use their skills to assess for medical conditions that can present as symptoms of a mental health crisis. EMTs can also medically clear individuals with particular concerns in order to reduce unnecessary hospital visits and more quickly connect Neighbors to the appropriate care. 
  • Plus other positions posted at the link below – check back to see as more are added:


Interested in joining our team? 

VIEW OPEN POSITIONS AND APPLY HERE.



Learn more about what it's like to work in the Community Safety Department:

Review the Basics: How HEART Works
Learn About Our Team Culture & Values
View Recent News Coverage of HEART