The City of Durham will observe the upcoming Good Friday holiday on Friday, April 10, meaning many employees who are now teleworking due to COVID-19 will be unavailable on that day.
Police, fire, and rescue services for life-threatening or in-progress emergencies may be reached by calling 911. Non-emergency problems or concerns may be directed to (919) 560-4600.
Durham One Call will also be closed on April 10. Residents may submit a service request using the free Durham One Call smartphone app available in the Apple and Google Play stores, complete and submit an online service request, or leave a message at (919) 560-1200. Durham One Call will forward all requests for City services to the appropriate department on the next business day.
Water main break and sewer overflow calls for service placed after-hours, weekends or on City-recognized holidays should be directed to the department’s after-hours emergency phone number at (919) 560-4344, which will dispatch on-call crews.
Many City staff working in non-public safety departments will resume teleworking on Monday, April 13. As a reminder, all City facilities, playgrounds, etc. remain closed to the public due to COVID-19.
For COVID-19 updates on City operations, programs, and services, visit https://durhamnc.gov/covid19 and follow the City’s Facebook, Twitter, Instagram, and YouTube pages.