News Flash

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A Winter Weather Advisory has been issued for central North Carolina for Friday night through early Saturday. The storm is predicted to bring 1-2 inches of snow, strong winds, and cold wind chills.

The City encourages residents to prepare, stay informed, and stay home during hazardous weather: 

1. Visit the National Weather Service website for the latest forecast 
2. Prepare a Winter Weather Safety Kit 
3. Sign up for local emergency notifications from Alert Durham 
4. Residents are encouraged to follow the City on Facebook, Twitter, and Instagram to get up-to-date information about City operations, facilities, and services.

CITY SERVICE & FACILITY UPDATES 

Solid Waste Collection & Facilities

• The Waste Disposal & Recycling Center will be closed Saturday, January 29, but will re-open at 7:30 a.m. Monday, January 31, unless weather conditions do not allow so.
• Holiday tree drop-off at City parks has been cancelled for Saturday, January 29. A final drop-off date is scheduled for Saturday, February 5.
• Curbside garbage, recycling, and yard waste collections have not been changed at this time. Check the Solid Waste Collections webpage for updates, or download the free Durham Rollout app for iPhone and Android to get collection alerts.

General Services

• Both City of Durham Cemeteries – Maplewood and Beechwood - will be closed to vehicular traffic beginning at 4 p.m. on Friday, January 28 until 7:30 a.m. on Monday, January 31. 

REPORT POWER OUTAGES 

Power outages and downed power lines should be reported directly to: 

Duke Energy

• Report an outage online or by calling 1-800-POWER-ON or 1-800-419-6356 
• Visit the Duke Energy website to view an outage map or sign up for alerts 

Piedmont Electric Membership Corporation 

• Report an outage via SmartHub or by calling 1-800-222-3107 or 1-800-449-2667 
• View Piedmont Electric outage restoration updates map 

REPORT DOWNED TREES 

Residents are urged to not touch downed trees or branches that are tangled up with power lines. 

• If the downed tree presents an immediate, life-threatening hazard call 911. 
• To report downed trees on City-maintained streets, residents should contact the Durham Emergency Communications Center non-emergency line at 919-560-4600. 
• Residents and property owners are responsible for downed tree removal on private property, driveways, apartment access roads, parking lots, and sidewalks.  

SNOW REMOVAL 

The Public Works Department will work to clear streets as needed based on the impact of the winter storm. Learn more about the snow removal process and what order streets are cleared. 

• During major snowstorms, the City encourages residents to stay home if at all possible. If residents must travel, they should make every effort to use major thoroughfares that have been plowed and/or treated with sand and salt. 
• Residents should also make every effort to move or park their vehicles on side streets, leaving the primary and secondary streets open and accessible for plowing operations and for use by police, fire, and other public safety vehicles 
• Residents and property owners are also responsible for snow and ice removal in their driveways, apartment access roads, parking lots, and sidewalks. The clearing of private streets is the responsibility of the homeowners within that subdivision.