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The original item was published from 2/23/2022 6:31:49 PM to 2/25/2022 12:26:20 PM.

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Water Management

Posted on: February 23, 2022

[ARCHIVED] Customer Alert - Potential Scam

Durham Department of Water Management logo

Customer Alert - Potential Scam

Water Management urges customers to be cautious when contacted by an unverified person claiming to be a City of Durham representative. The City will never ask a customer to provide a credit card or pre-paid debit card number over the phone.

Water Management will never send employees into the field to collect payment in person or ask a customer to pay anywhere other than at an Authorized Payment Location. For details on where and how to pay visit: https://www.durhamnc.gov/488/Central-Cashiering

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