Customer Alert - Potential Scam
Water Management urges customers to be cautious when contacted by an unverified person claiming to be a City of Durham representative. The City will never ask a customer to provide a credit card or pre-paid debit card number over the phone.
Water Management will never send employees into the field to collect payment in person or ask a customer to pay anywhere other than at an Authorized Payment Location. For details on where and how to pay visit: https://www.durhamnc.gov/488/Central-Cashiering