News Flash


Posted on: November 20, 2023

November 2023 Update: New Inspections Scheduling Process

Inspections Department Industry Outreach

New Inspections Scheduling ProcessLand Development Office portal preview

Our automated inspection scheduling line at 919-560-1500 is no longer available.

To schedule a building, electrical, plumbing, or standard mechanical inspection, use our online service tools in our Land Development Office (LDO) portal

Remember you must be the permit applicant and have your login credentials to schedule an inspection for your permit.

Customer Service Lobby Hours

If you have limited internet access, our customer service lobby is open from 9 a.m. to 3 p.m. Monday through Friday, and we have computers you can use to schedule your inspections. Our lobby is located on the Ground Floor of City Hall at 101 City Hall Plaza.

Applications and Forms

We have made some important updates to our applications and forms. We encourage you to review and download the latest version to ensure successful submittals.

Job OpeningsBuilding Inspector Karey M. shares why she came to the City of Durham and why she has stayed.

Start your public service career with us where you will find opportunity for growth and advancement while making a real difference in the community you serve.

Visit our website for current full-time job opportunities in our department, including building, electrical and plumbing inspectors and building plans examiners. We offer competitive pay for performance and one of the best benefit packages you'll find anywhere.

Upcoming Holiday Closures

We will be closed for Thanksgiving on Thursday, November 23, and Friday, November 24.

We will also be closed for the following holidays in December and January:

  • Christmas: Monday, December 25, and Tuesday, December 26
  • New Year’s Day: Monday, January 1
  • Dr. Martin Luther King, Jr. Day: Monday, January 15


Building Division

Starting October 1, 2023, some changes were made to the North Carolina General Statutes 87-1 and §160D. These changes mean that if you are planning a construction project that costs $40,000 or more, the project will need a general contractor licensed in North Carolina. However, if your project costs less than $40,000, you will not need a general contractor’s license in North Carolina.

The new cost threshold of $40,000 also affects Workers’ Compensation, Lien Agent Designations, and permits for improvements that are exempted by law.

This means that if your project costs $40,000 or more, you need to consider these factors. If your project costs less than $40,000, these requirements may not apply.

Frequently Asked QuestionsQuestion #1:
Is a permit required for the like-for-like replacement of windows, doors, etc. if the cost is greater than $40,000?

Answer #1:
Yes. § 160D-1110(c) as amended, starts out by saying that no permit is required for projects costing $40,000 or less. 

It then lists five things that require permits even if the cost is $40,000 or less

  • In paragraph (c)(1) it states that a loadbearing structure requires a permit even if it is $40,000 or less. 
  • It then states that windows, doors, etc. are not considered loadbearing structures when applying the statute.
  • Windows, doors, and other items listed in § 160D-1110(c)(1) all require a permit if the cost of the project is over $40,000.

Question #2:
Is it the intent of §160D-1110(c)(1) that deck additions, repairs, or replacement costing $40,000 or less be exempt from permitting?

Answer #2:
No. § 160D-1110(c) only exempts the repair or replacement of deck floorboards (decking) for projects costing $40,000 or less.

Question #3:
Is it the intent of §160D-1110(c)(1) that the repair or replacement of deck guard rails and stair treads be exempt from permits?

Answer #3:
Yes, but § 160D-1110(c) is only exempting the repair or replacement of deck guard rails and stair treads for projects costing $40,000 or less.

Electrical Division

Starting from October 1, 2023, you can no longer obtain a Temporary Power Permit for a residential project unless it's associated with an active Building Permit. Our department will notify the power company only after the Final Inspection has been successfully completed on the Electrical Permit.

Plumbing Division

The Plumbing Division is currently fully staffed, making it likely that scheduled inspections will be inspected within one business day of being scheduled. If there's any delay, you'll be notified by email. Utility licensed contractors can apply for plumbing permits. It's important for them to secure a plumbing permit for every new water service and sewer before starting any work. It's crucial to understand that this permit and inspection process is required and differs from Public Works Engineering Inspections. For specific details on the requirements for utility contractors obtaining plumbing permits, refer to the North Carolina Department of Insurance (NCDOI) and the 2018 NC Laws and Regulations.

Questions: Call 919-560-4144 or Email: [email protected]

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