News Flash

911 Update from the Durham Emergency Communications Center Director

Providing emergency assistance when residents need it most continues to be the utmost priority of the Durham Emergency Communications Center (DECC).

To do that, we must answer emergency calls as quickly as possible: That’s the bottom line. The in...

911 Center Invites Input through New Public Comment Portal

DECC is 1 of 9 CALEA Accredited Centers in N.C.

The Durham Emergency Communications Center (DECC) takes pride in being one of only nine Commission on Accreditation for Law Enforcement Agencies (CALEA) Accredited Communications Centers in North Carolina. Th...

911 Staffing Update from the Durham Emergency Communications Center Director

The Durham Emergency Communications Center (DECC) recognizes it is critically important to fully staff our 911 center with well-trained professionals to serve anyone in need of emergency assistance. I want everyone to know that we are answering 911 calls,...

An Open Letter to Durham Residents About 911 Staffing Concerns

The Durham Emergency Communications Center (DECC) recognizes it is critically important to maintain well-trained professionals to serve the residents of Durham. While we are proud of the excellent service provided by our 9-1-1 call-takers and dispatchers,...