I received a bill from Fire Recovery USA (FRUSA) that I believe is incorrect. What should I do?

A partnership between the City of Durham Fire Department and California-based Fire Recovery USA (FRUSA) allows fire inspectors to utilize an automated inspection program. The invoices and receipts for these inspections will be emailed from the Fire Recovery USA Inspections Department.

You may mail your payment or pay for the fire inspections online. For online payments, visit Fire Recovery USA or call at 888-640-7222, ext. 112.

If you still believe that you have received a bill in error, have your account number available and contact the Fire Prevention Division at 919-560-4242, ext. 19247.

Show All Answers

1. Where do I find the insurance rating (ISO) and Fire Station for my address?
2. What Fire Station serves my address?
3. How can I contact a fire inspector?
4. How can I get a copy of a Fire Report?
5. How can I schedule the Fire Department, firefighters, or a fire truck to participate in my community event?
6. How can I schedule a ride-along with a fire station?
7. I received a bill from Fire Recovery USA (FRUSA) that I believe is incorrect. What should I do?
8. How do I schedule a fire drill for my business?
9. How do I request a free smoke alarm?
10. How do I schedule a fire inspection?
11. Does the Durham Fire Department install car seats?
12. Where can I find City of Durham Ordinances?