FAQs • Durham, NC • CivicEngage

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What do I need when I pick up my vehicle from the tow company?: You will need a current registration and photo ID to show proof of ownership. Vehicles will only be released to registered owners unless circumstances prevent this, at which time you need to contact the Towing Inspector to make other arrangements.

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Towing

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1. How do I find out who towed my vehicle?: Call the Durham Police Department front desk officer at (919) 560-4427. If we towed your vehicle, we can look it up in the tow log and give you the tow business information.

2. Who do I contact if I have a towing complaint?: Contact the Towing Inspector, Officer Wilkinson at [email protected] or 919-560-4322, ext. 29173.

3. What do I need when I pick up my vehicle from the tow company?: You will need a current registration and photo ID to show proof of ownership. Vehicles will only be released to registered owners unless circumstances prevent this, at which time you need to contact the Towing Inspector to make other arrangements.