Click here for a summary of our customer services policies.
If you would like your account to be reivewed for a possible deposit waiver, please submit an acceptable letter of credit "LOC" from a prior utility provider indicating a good payment history within the last 12 months. The LOC must be received within 30 days of starting the account to be considered. The account holder must be the person listed on the LOC. Please visit our website for additional information.
*Deposit amounts are based on meter size. $100 is based on the 5/8" meter. Visit the link to Review our Deposits and Fees for larger meter sizes.
At least 1 business day required. Services are not provided on weekends or holidays.
Document must include the following:
A signature page will be required if the document is not electronically signed.
If you have more than one document, you can upload additional documents below.
We need the 1st page that displays the tenants and the location and the signature page where the lease is signed by the tenant(s) and the owner(s).
A copy of the management agreement for this location is required. At a minimum, the owner's name should be inlcuded for reference.
Pursuant to the North Carolina Uniform Electronic Transactions Act, digital application documents are legally binding in the same manner as are hard copy documents executed by hand signature. The applicant hereby consents to the use of electronic or digitized signatures or scanned copies of original signatures, and the applicant intends to be bound by the application and any related documents.
By submitting an application with an electronic or digitized signature or a scanned copy of the original application, you acknowledge, agree, and authorize your electronic or digitized signature or your scanned original signature to be valid and binding upon you in the same manner as are hard copy documents executed by hand signature.
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