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  1. Home

  2. Services

    1. Service Request (Durham One Call)
    2. Payments & Utilities
      1. Make a Payment
      2. Water Services
      3. Stormwater Utility
    3. Garbage, Recycling, Yard Waste Services
    4. Business & Employment
      1. City Bid Opportunities & RFPs
      2. Vendor Self Service
      3. GIS Services
      4. Small Business Resources (Durham Business 360)
      5. Apply for City Jobs
    5. Zoning & Inspections
      1. City-County Planning Department
      2. Development, Permit, & Inspections Tracking (LDO)
      3. Building Permit Submittal Portal (Dplans)
    6. Transportation
      1. GoDurham (Bus Service)
      2. Getting Around Durham (Way to Go Durham)
      3. Parking (Park Durham)
    7. Employee Quick Links
    8. Language Access
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  3. Departments

    1. Departments & Offices A-E
      1. Audit Services
        1. Audit Homepage
        2. Internal Audit Services
        3. Audit Reports
        4. Fraud | Waste | Abuse Investigation Services
        5. Fraud | Waste | Abuse Tip Online Reporting Form
        6. Ethics Training
        7. Peer Reviewed
        8. City's Ethics Policies
        9. Audit Services Oversight Committee
        10. Strategic Plan
        11. Contact Audit Services
      2. Budget & Management Services
        1. Budget & CIP
          1. Budget Development Process
          2. Capital Improvement Plan (CIP)
          3. Final City Budgets
          4. Quarterly Reports
        2. Office of Performance and Innovation
          1. Envision - City of Durham Strategic Plan
          2. Evaluate
            1. Resident Survey Results
            2. Strategic Plan Dashboard
          3. Innovate
            1. Case Studies
              1. Durham One Call Analysis
            2. Innovate Durham
              1. Media Coverage
              2. Past Innovate Durham Cohorts
          4. Special Projects
        3. Participatory Budgeting
          1. Steering Committee
          2. Contact PB
        4. American Rescue Plan
        5. Contact Budget & Management Services
      3. City Attorney's Office
        1. Contact City Attorney's Office
        2. Spring/Summer Internship Programs
      4. City Clerk's Office
        1. 2023 Public Notices
        2. Meeting & Events Calendar
        3. Spanish Interpretation at City Council Meetings
        4. Interpretación al español para las reuniones del concejo de la Ciudad
        5. Weekly Meetings Calendar (PDF)
        6. Agendas & Minutes
          1. Listen To Work Sessions Online
          2. View Council Meetings Online
        7. City Council
          1. City Council Calendar
          2. City Council Meeting Dates for 2023
          3. City Council Agendas & Minutes
          4. Meet City Council
        8. Boards, Committees, and Commissions Vacancies
        9. Council-Appointed Boards, Committees & Commissions
        10. Staff Customer Survey Form
        11. Documents & Resources
          1. City Code of Ethics
          2. City Code of Ordinances
          3. Ordinances & Resolutions Online
          4. Unified Development Ordinance (UDO)
          5. Fee Schedule (revised August 2, 2022)
          6. International Institute of Municipal Clerks
          7. General Records Retention Schedule 2021- approved by City Council
          8. Program Records Retention Schedule-2021 approved by City Council
        12. Contact City Clerk's Office
      5. City Manager's Office
        1. City Government Guide
          1. History of the Council/Manager Form of Government
          2. City Organization Chart (PDF)
        2. City Connect Newsletter
        3. Durham One Call
          1. Durham One Call Online Request
          2. Text Durham One Call: 919-813-6315
          3. Durham One Call Resident Satisfaction Survey
          4. Durham One Call Years In Review
        4. Office on Youth
          1. OOY Home
          2. About Us
          3. What We Do
            1. Changed By Youth Ambassadors
            2. Durham Youth Leadership Fund
              1. Durham Youth Leadership Fund FAQs
            3. Durham Youth Listening Project
            4. YODurham Text Line
            5. Youth Services Listings
          4. Contact Us
        5. Police Accountability
          1. Civilian Police Review Board
            1. Annual Report
            2. Community Police Academy
            3. Civilian Police Review Board Brochure (PDF)
            4. Police Review Board Request for Appeal Hearing
          2. Recommendations Report
          3. File Complaint Against Police Department Employee
        6. Equitable & Green Infrastructure
        7. Bipartisan Infrastructure Law (Infrastructure Investment and Jobs Act)
        8. Contact City Manager's Office
      6. City-County Emergency Management (Alert Durham)
      7. City-County Inspections
        1. Important Updates
        2. Dplans
        3. Application Forms
          1. Formularios en español
        4. Fee Schedules
        5. Plan Review
          1. Dplans
            1. Department Forms Available for Download
            2. Single Family Upload Instructions
            3. Multi-Family/Non Residential Upload Instructions
          2. Plans Review Requirements
          3. Site Plan Review Items
          4. Small Project Plan Review
          5. Plot Plans
          6. Enhanced Plan Review
        6. Inspection Requirements
        7. Permits & Licenses
          1. Electrical Permit Requirements (PDF)
          2. Electrical License Requirements (PDF)
          3. Fire Protection System Permits
        8. Current Codes & Ordinances
          1. North Carolina Building Codes
          2. Unified Development Ordinance (UDO)
          3. Most Frequently Found Code Violations
          4. Lead Safety Building Guidelines (PDF)
        9. Guidelines by Project Type
          1. Accessory Structures
          2. Charter Schools
          3. Day Care Facilities
          4. Decks (PDF)
          5. Fences & Walls
          6. Mobile Homes (Manufactured Housing)
            1. Mobile Home Access Questions & Answers
            2. Sales Offices
          7. Pools
          8. Summer Day Camps
        10. Monthly Construction Activity Reports
          1. City Reports
            1. Monthly New Non-Residential Building Reports
            2. Monthly New Residential Building Reports
            3. Monthly Non-Residential Repairs Building Reports
            4. Monthly Residential Repairs Building Reports
            5. Monthly Sign Permits Reports
            6. Monthly Statistical Reports
          2. County Reports
            1. Monthly New Non-Residential Building Reports
            2. Monthly New Residential Building Reports
            3. Monthly Non-Residential Repairs Building Reports
            4. Monthly Residential Repairs Building Reports
            5. Monthly Sign Permits Reports
            6. Monthly Statistical Reports
        11. Development Agency Links
        12. Contact Inspections
      8. City-County Planning
        1. Adopted Plans & Guidelines
          1. Comprehensive Plan
        2. Approval Processes and Inspections
          1. Planning Inspection and Compliance Forms
        3. Applications and Fees
          1. All Planning Applications
            1. ABC Permit
            2. Annexations
            3. Architectural Review
            4. Certificate of Appropriateness
            5. Comprehensive Plan Amendments
            6. Electrical Reconnection Request
            7. Historic District, Landmark, and Sign Designation
            8. Home Occupation Permit
            9. Major and Transportation Special Use Permits
            10. Minor Special Use Permit, Reasonable Accommodation, Variance , & Other BOA Applications
            11. Neighborhood Protection Overlay
            12. Preliminary, Final, Exempt Plats, and Right-of-Way Withdrawals
            13. Outdoor Seating Permit
            14. Street Closings and Renaming
            15. Sign Permits and Common Signage Plans
            16. Site Plans & Wireless Communication Facilities
            17. Street Vendor Registration
            18. Temporary Use Permit
            19. Verification Letters
            20. Watershed Determinations
            21. Zoning Map Change
          2. Partnering Department Applications
            1. As-Built Drawings
            2. Construction Drawings - Civil and Pump Stations
            3. Floodplains
            4. Right-of-Way Permits
            5. Statutory Development Agreements
            6. Video Inspection
        4. Boards & Commissions
          1. Board of Adjustment (BOA)
            1. Process Schedule
          2. City-County Appearance Commission (DCCAC)
          3. Durham Open Space and Trails Commission (DOST)
            1. DOST Meeting Schedule
            2. DOST Members (PDF)
            3. DOST By-Laws (PDF)
          4. Environmental Affairs Board (EAB)
          5. Historic Preservation Commission
          6. Joint City-County Planning Committee
          7. Planning Commission
          8. Planning Public Notification Service
          9. Public Hearings and Notices
          10. Participate in a Virtual Public Hearing
        5. Historic Preservation
          1. Certificates of Appropriateness
            1. Classifications of Work
            2. Process for COAs
          2. Demolition by Neglect
          3. Determining Local Historic Properties
          4. Historic Preservation Commission (HPC)
          5. Local Historic Districts
          6. Local Historic Landmarks
          7. National Register of Historic Places
          8. Historic Properties Local Review Criteria (PDF)
          9. HPC Rules of Procedure (PDF)
        6. Important Information
          1. Expanding Housing Choices
          2. Current Planning Fees (PDF)
          3. Current Submittals (Development Request Submittals)
          4. Public Hearings and Notices
          5. Planning Public Notification Service
          6. Neighborhood Meeting Information
            1. Gathering Neighborhood Meeting Addresses
            2. Cleaning Neighborhood Address Data
          7. Planning Department Current Estimated Population
        7. Rules and Regulations
          1. Durham Landscape Manual (PDF)
          2. Unified Development Ordinance (UDO)
            1. Pending Text Amendments
            2. Old Zoning Ordinance
              1. Old Subdivision Ordinance (PDF)
            3. UDO Text Amendment Process
            4. Adopted UDO Text Amendments
        8. Zoning and Property Information
        9. Contact the Planning Department
        10. Land Development Office (LDO)
      9. Communications Department
        1. Communication Channels & Services
          1. News Releases
            1. 2021 News Release Archive
            2. 2020 News Release Archive
            3. 2019 News Release Archive
            4. 2018 News Release Archive
            5. 2017 News Release Archive
          2. Social Media
          3. Durham Television Network
            1. City of Durham on YouTube
            2. Watch the DTN Live Stream
            3. Original Video Programs
            4. Durham Year in Review Videos
            5. DTN Archive
          4. City Connect Newsletter
          5. Durham Digest
            1. Durham Boletín
          6. Subscribe
        2. Current Issues & Initiatives
          1. City of Durham COVID-19 Service Updates & Resources
            1. Recovery & Renewal Task Force
            2. Durham Vaccine Equity Program
          2. Durham Operation Green Light
        3. Severe Weather Updates & Resources
        4. City of Durham Brand Guide
          1. City of Durham Advertising
          2. City of Durham Brand Elements
          3. City of Durham Digital Guidelines
          4. City of Durham Phone Guidelines
          5. City of Durham Photography
          6. City of Durham Promotional Items Guidelines
          7. City of Durham Resources
          8. City of Durham Signage Guidelines
          9. City of Durham Snail Mail
          10. City of Durham Social Media Guidelines
          11. City of Durham Special Events
          12. City of Durham Stationery
          13. City of Durham Videography
          14. City of Durham Website Guidelines
            1. Website Training
            2. Digital Accessibility Guidelines & Training
          15. City of Durham Flags & Other Items
            1. City Council Guide
        5. Request Public Records
        6. Language Access
        7. Durham Neighborhood College
          1. Durham Neighborhood College 2019
        8. Contact Communications
      10. Community Development
        1. HUD Annual Funding Documents
        2. Advisory Committees
          1. Affordable Housing Implementation Committee (AHIC)
          2. Citizens Advisory Committee (CAC)
        3. Forever Home, Durham
          1. Homepage
          2. Progress
          3. Impact
          4. Partners
          5. About
          6. Resources
          7. Deep Dive Housing Presentations to City Council
          8. Affordable Housing Implementation Committee
        4. Projects
          1. Current Projects
          2. Past Projects
            1. Habitat for Humanity of Durham
            2. Piedmont Rentals
            3. Southside Revitalization
            4. Whitted School
        5. Resident Resources
          1. Eviction Diversion
          2. Home Repair & Rehabilitation
        6. RFP, RFQ, & BIDS
        7. Durham, NC Continuum of Care (CoC)
          1. COVID-19
          2. Member Organizations
          3. Homeless Services Advisory Committee (HSAC)
            1. Leadership
            2. Structure and Process
            3. Sub Committees
          4. Forms
            1. CoC Liaison
            2. Durham CoC Membership
            3. CoC Client Grievance
            4. Excused Absence
            5. HSAC Public Comment
          5. Trainings
          6. Research
          7. CoC Policies, Procedures, and Standards
          8. Funding
            1. 2022 Durham Continuum of Care Application
            2. State ESG Funding
            3. COVID ESG Funding
            4. Request for Proposals (RFPs)
          9. Unsheltered Coordinating Agency
            1. Entry Point
          10. Homeless Management Information System (HMIS)
          11. Housing Opportunities for Persons with AIDS
          12. Contact Us
      11. Community Safety
        1. Frequently Asked Questions about the "HEART" crisis response pilots
        2. Community Safety events and updates 
        3. Nuevos programas piloto de respuesta a crisis
        4. Community Safety in the news
        5. Contact Community Safety
      12. Durham One Call
      13. Emergency Communications
        1. Employment Opportunities
        2. Communications Maintenance
        3. Non-Emergency Number
        4. Operations
        5. Public Information
          1. Request Public Records
          2. 911 Customer Satisfaction Survey
          3. When to Call 911
          4. When to Call the Non-Emergency Number
          5. 911 Employment
          6. Durham 911 Stats & Updates
          7. Address Flag Request Form
          8. Accreditation Public Comment Portal
        6. Contact Emergency Communications
      14. Equity & Inclusion Department
        1. Contact Equity & Inclusion
        2. Racial Equity Terms and Definitions
        3. Commissions & Committees
        4. Equity Initiatives
        5. Roots, Representation and Belonging
    2. Departments & Offices F-Z
      1. Finance
        1. Finance Homepage & Popular Resources
        2. Finance Divisions
        3. Contact Finance
        4. Underutilized Business Compliance Division
        5. American Rescue Plan Act Reports
      2. Fire Department
        1. About Us
        2. I want to ...
        3. Become a Durham Firefighter
          1. How to Prepare for the Hiring Process
          2. Fire Recruit Information
        4. Permits, Inspections, Code Violation Extension Requests
        5. Ride Along with a Durham Fire Crew
        6. Learn About Community Programs
          1. Junior Fire Marshal Academy
        7. Divisions
          1. Fire Operations
          2. Fire Prevention
            1. Inspections
              1. Permits and Fees
            2. Community Risk Reduction
          3. Planning & Administration
          4. Training & Safety
        8. After the Fire-What You Need to Know
        9. Fire Watch Packet
        10. Child Car Seat Inspection
        11. Frequently Asked Questions
        12. Contact Durham Fire Department/Staff Directory
      3. Fleet Management
        1. About
        2. Fleet Maintenance
        3. Fire Maintenance
        4. Contact Fleet Management
      4. General Services
        1. Divisions
          1. Administration
            1. Contact Us
          2. Arts, Culture, and Sustainable Communities
            1. Contact Us
          3. Cemeteries Management
            1. Cemeteries Calendar
            2. Reimagine City Cemeteries Project
            3. Contact Us
          4. Design & Construction Management
            1. Highlighted Construction Projects
              1. Durham Bulls Athletic Park Improvements
              2. Durham Fire & EMS Station 18
              3. Durham Rail Trail
              4. Lyon Park Renovations
              5. Merrick-Moore Park (Hoover Rd Park)
              6. Public Works Operation Center Renovations
              7. R. Kelly Bryant Bridge Trail
              8. Third Fork Creek Trail--Phase II
            2. Contact Us
          5. Facilities
            1. Contact Us
          6. Keep Durham Beautiful
            1. Contact Us
          7. Landscape Services
            1. Contact Us
          8. Real Estate
            1. Surplus Properties
            2. 505 W. Chapel Hill St
            3. Contact Us
          9. Urban Forestry
            1. Explore our Urban Forest
            2. Water Into Trees
            3. City Tree Planting Program
            4. Contact Us
        2. Accessibility (ADA)
          1. Website Accessibility (ADA)
          2. Contact Us
        3. Cultural & Public Art Development
          1. About the Cultural Roadmap
          2. Durham Cultural Advisory Board
          3. Public Art Committee
          4. Festivals & Special Events RFP
          5. Durham Poet Laureate Pilot Program
          6. Durham Calls for Artists
          7. Public Art Collection
            1. Beechwood and Maplewood Cemeteries
            2. Black Wall Street Gardens
            3. Club Crossing
              1. Claire Alexandre
              2. Candy Carver ​
              3. Jai Martin
              4. Renzo Ortega
              5. Cassandra Rowe​
            4. Durham Convention Center Garage Door Murals
            5. Lakeview Park
            6.  Rock Quarry
            7. Solid Waste Management Department
            8. Traffic Signal Boxes
            9. W.D. Hill Recreation Center
          8. Current Public Art Projects
            1. Celebration of Black Artistry in Neighborhoods
            2. Durham Station
            3. Fire & EMS Station 18
            4. Keep Bull City Litter-Free Public Art Project
            5. Merrick-Moore Park Public Art
            6. Public Art for Bus Shelters
            7. South Ellerbe Restoration Project
          9. Public Art FAQs
          10. Contact Us
        4. Sustainability & Energy Management
          1. Energy Efficiency
          2. Renewable Energy
          3. Zero Emission Fleet
          4. Innovative Strategies
          5. LEED GOLD Certification
          6. Contact Us
        5. Contact Us
      5. Human Resources
        1. City Jobs & Careers
          1. Why City of Durham
          2. View City Job Openings
          3. Jobs Open to City of Durham Employees Only
          4. Job Descriptions and Classifications
          5. Job Opening Alerts Sign-Up
        2. COVID-19 Updates for City Employees
        3. Employee Benefits
        4. Employee Self Service
        5. Livable Wage Rate History
        6. Military Leave / Reserve Information
        7. North Carolina Retirement Plans
        8. Retirement
        9. Welcome to The City of Durham
        10. Human Resources Quick Links
        11. Employee Feedback - Help Us Find Our STARS
        12. Contact HR
      6. Neighborhood Improvement Services
        1. About Neighborhood Improvement Services
        2. NIS Annual Report
        3. Code Enforcement
          1. Community Centered Code Enforcement
          2. Enforcement Process
          3. Occupant/Owner Responsibilities
          4. Notice of Violation
          5. Frequently Asked Questions
          6. Code of Ordinances
          7. Housing Appeals Board
            1. Housing Appeals Board Meeting Minutes
          8. Attending a Housing Appeals Board Meeting
          9. Create a Durham One Call Request
          10. Owner Resources
          11. Contact Us
          12. Human Relations
        4. Community Building & Equitable Engagement
          1. Request City Hall on the Go van
        5. Human Relations
          1. Human Relations Commission
            1. Human Relations Commission's 2020 Annual Report to City Council
            2. Meeting Notes
            3. Staff Memo Documents (PDF)
            4. Recommendations and Resolutions
          2. www.durhamfairhousing.com
          3. Mayor's Hispanic/Latino Committee
          4. Basic Energy Education Program
        6. Impact Team - Rapid Response
        7. Request Public Records
        8. Contact Neighborhood Improvement Services
      7. Office of Economic & Workforce Development
        1. Bid & Contract Opportunities
        2. Boards & Commissions
          1. Durham Small Business Collaboration
          2. Workforce Development Board
        3. Durham YouthWorks Program
          1. Durham Youth Talent Development Symposium
          2. Employer Partners
        4. Major Development & Redevelopment Projects
          1. Major Redevelopment Projects
            1. Angier & Driver Streets Intersection
            2. Mangum & Corporation Streets Intersection
          2. Public Investment Snapshot
          3. Black Wall Street Gardens Improvements
        5. Durham Compact
        6. Small Business Services
        7. Solutions for Businesses
          1. Business Development
            1. Small Business Advisory Committee
          2. Financial Services & Resources
          3. Recruiting & Training Assistance
          4. Durham Brownfield Assessment Program
          5. Opportunity Zones
          6. Durham SEED Program
        8. Solutions for Job Seekers
          1. Adults
            1. Becoming an Eligible Training Provider
          2. Justice Involved
            1. Transitional Jobs
          3. NCWorks Career Center
            1. Benefits
          4. Professional Placement Network
          5. Resources for Those Affected by Layoff / Closure
          6. Youth
        9. Contact Office of Economic & Workforce Development
        10. Archive
      8. Office on Youth
      9. Parks and Recreation
      10. Police Department
        1. About Us
          1. Contact Us
          2. Department Organization
          3. History
            1. Chiefs of Police
            2. Police Department Patches
            3. Police Department Badges
          4. Memorial
          5. Mission
        2. Contact DPD
        3. JOIN THE DPD
        4. Divisions & Units
          1. Administrative Services Bureau
            1. Analytical Services Division
              1. Telephone Response Unit
            2. Fiscal Services Division
            3. Information Technology Division
              1. Emergency Information Services Unit
              2. Project Management Unit
            4. Planning Division & Executive Officer
            5. Training & Recruiting Division
              1. Durham Police Academy
              2. Police Training Officer Program
              3. Recruiting & Employment
              4. 30x30 Initiative
          2. Executive Office of the Chief
            1. CrimeStoppers Office
            2. Public Affairs Unit
          3. Investigative Services Bureau
            1. Criminal Investigation Division
              1. Domestic Violence Investigators
              2. Special Victims Unit
              3. Cold Case Sexual Assault Unit
            2. Organized Crime Division
            3. Forensics Division
          4. Patrol Services Bureau
            1. Court Liaison
            2. Desk Unit
            3. District 1
            4. District 2
            5. District 3
            6. District 4
            7. District 5
            8. Partners Against Crime
            9. Police Reserves
            10. Watch Commander
          5. Professional Standards Division
            1. General Orders Office / Accreditation
            2. Internal Affairs Unit
              1. Commendation Forms & Procedures
            3. Secondary Employment Information
            4. Staff Inspections Unit
            5. Towing / ABC Permits
          6. Community Services
            1. Hispanic Liaison Officer
            2. LGBTQ Liaison
            3. Community Resource Unit
              1. Community Police Academy
            4. Crisis Intervention Team (CIT)
            5. Honor Guard
            6. Durham Police Athletic/Activities League Unit
            7. Victim Services Unit
            8. Quick Links
              1. Crime Prevention Tips
              2. Durham Community Trail Watch (DCTW)
              3. Blue Benevolence
              4. National Night Out
              5. Partners Against Crime
              6. Durham Police Athletic League
            9. DPD Safe Place
            10. National Night Out
        5. Durham Police Department General Orders
        6. Durham Police Data, Statistics, and Reports
        7. ShotSpotter Durham
        8. Public Reports
        9. Crime Statistics
        10. Online Forms
        11. 2023 National Night Out
        12. Hire an Off-Duty Police Officer
        13. Special Events - Calendar & Permits
        14. Unsolved Durham Homicides
        15. Resource Links
        16. Homicide Tracking Reports
      11. Public Works
        1. Engineering
          1. Engineering Home
          2. Contract Management
          3. Construction Projects
          4. Construction Standards
          5. Design/Survey Group
          6. Development Review
            1. Construction Standards
              1. Construction Standards
            2. Digital Submittal Information
          7. Engineering Inspections
        2. Stormwater Division
          1. Stormwater Home
          2. Stormwater Utility Fee
            1. Stormwater Utility Fee Map
            2. Frequently Asked Questions
            3. Stormwater Utility Ordinance
          3. Durham's Watersheds
            1. Find Your Watershed
              1. Stormwater & GIS Home
              2. Crooked Creek
                1. Northeast & Crooked Creek Improvement Project
              3. Ellerbe Creek Watershed
                1. Ellerbe Creek Projects
                2. Ellerbe Creek Watershed Improvement Plan
              4. Eno River Watershed
              5. Falls Lake
              6. Flat River
              7. Lick Creek
              8. Little Creek
              9. Little Lick Creek Watershed
                1. Little Lick Creek Watershed Plan
              10. Little River
              11. New Hope Creek
              12. Northeast Creek
              13. Panther Creek
              14. Stirrup Iron Creek
              15. Third Fork Creek
            2. State of Our Streams
          4. Maps/City Streets
            1. Historical Maps
          5. Stormwater Development Review
            1. Forms and Templates
            2. Important Announcements
            3. Letters to Industry
            4. Seminars and Presentations
            5. SCM As-Built & BMC (Maintenance) Programs
          6. SCM As-Built & BMC (Maintenance) Programs
          7. Drainage/Flooding Information
            1. Floodplain Information
            2. Flood Plains
          8. Stormwater Quality
            1. State of Our Streams
            2. Stormwater Quality Special Projects
              1. Algal Floway
              2. Septic to Sewer Project
              3. Canine IDDE Study
              4. Pollutant Source Tracking Studies
              5. Watershed Monitoring Studies
              6. Northeast Creek Microbial Source Tracking
              7. Street Sweeping Study
              8. Rain Catchers
              9. AC Coil Cleaning Study
            3. How to Prevent Water Pollution
              1. Public Education
                1. Stormwater & GIS Home
                2. Waterways Newsletter
                3. Pet Wastes
                4. Rain Gardens
                5. Sediment Pollution
              2. Pollution Prevention for Businesses
                1. Technical Information for Businesses
            4. Illicit Discharge Detection and Elimination
            5. Technical Reports
          9. Stormwater Regulations
          10. Watershed Restoration
            1. South Ellerbe Restoration Project 
            2. Eno River Watershed Improvement Plan
            3. Green Infrastructure
            4. New Hope & Little Creek Watershed Improvement Plan
            5. Stream Vegetation Management
            6. Ellerbe Creek Watershed Improvement Plan
              1. Stormwater & GIS Home
              2. Watershed Assessment & Modeling
              3. Watershed Assessment Results
            7. Northeast & Crooked Creek Improvement Project
            8. Third Fork Creek Watershed Improvement Project
            9. Little Lick Creek Watershed Improvement Plan
            10. Ellerbe Creek Projects
            11. Rain Catchers 2.0
            12. Catch Basin Insert Pilot Study (SP-2021-01)
            13. Third Fork Creek / Lakewood Avenue Stream Stabilization and Enhancement Project (WSM Contract #16892)
          11. Stormwater Contacts
          12. Resources/Services
        3. Street Maintenance Division
          1. Concrete/Sidewalk Repairs
          2. Maps/City Streets
          3. Pothole Hotline
          4. Roads and Alleys
          5. Snow Removal
          6. Stormwater Basins/Ditching
          7. Stormwater Repairs
          8. Street Cleaning
          9. Street Maintenance Home
        4. Resources/Services
        5. Construction & Design Projects: Active
          1. New Sidewalk & Trail Construction and Design
            1. SW-44D Design Services for Carpenter-Fletcher
            2. SW-45D Design Services for Cornwallis Road
            3. SW-46D Design Services for Hillandale Rd
            4. SW-47D Design Services for Morreene Road
            5. SW-50D Design Services for North Duke Street
            6. SW-51D Design Services for NC 54
            7. SW-52D Design Services for LaSalle Street
            8. SW-53D Design Services for Raynor Street
            9. SW-63 RFLOI for Bike/Ped Design Services
            10. SW-67C RFQ Ombudsman Services - Sidewalk Repair
            11. SW-67 Sidewalk Repairs 2019
            12. SW-76 Sidewalk Repairs 2020
            13. SW-76C RFQ for Inspection and Ombudsman Services for City Sidewalk Repair Projects
            14. SW-80 Trails Repair 2021
            15. SW-87C RFQ for Inspections and Ombudsman Services for Sidewalk Projects
            16. SW-40 RFLOI for CEI Service
            17. SW-87 Bragtown Sidewalk Improvements 2022
            18. SW-86 PW Street Maintenance Repairs 2022
            19. SW-86c RFQ for Inspections for Street Maintenance Repairs
            20. SW-89C RFQ for Project Management & Inspection Services
            21. SW-40 South Alston Avenue Sidewalk (C-5183B)
            22. SW-79 Bike+Walk Sidewalk Project Phase IV
            23. SW-92 Sidewalk Repairs 2023
            24. SW-91 PW Street Maintenance Repairs 2023
            25. SW-91C RFQ for Inspection Services for PW
          2. Record Plan-Profile Construction Drawing Search
          3. Street & Thoroughfare Construction
            1. ST-264 Fayetteville Road Improvements
            2. ST-288 Bridge Maintenance
            3. ST-271 Petition Streets 2019
            4. ST-295 RFQ for Professional Land Surveying
            5. ST-286 Petition Streets 2021
            6. ST-317C RFQ for Utility Locate Services 2021
            7. ST-318C RFQ for Inspections for Construction
            8. ST-315 Unpaved Roads Improvements 2021
            9. ST-316 Bridge Repairs 2023
            10. ST-316C RFQ for Inspections for Bridge Repairs 2023
            11. ST-322 Maryland Ave Bridge Removal
            12. BR-10C RFQ for Bridge Professional Services
          4. Street Repaving
            1. ST-301 Pavement Services 2020
            2. ST-320 Street Repair & Repaving 2022
            3. ST-321 Pavement Preservation 2022
            4. ST-319 Bragtown Street Improvements
            5. ST-324 Street Repairs & Repaving 2023
            6. ST-325 Pavement Preservation 2023
            7. ST-326 Unpaved Roads Improvements 2023
            8. ST-327C Pavement Management Services 2023
          5. Stormwater Capital Improvement Program Projects
            1. 2017 Stormwater Professional Services (SD-2017-01)
            2. 2017 Stormwater Inventory Assessment (SD-2017-02)
            3. 2018 Private Drainage Assistance Projects
            4. 2019 Lodge St. Reg. Stormwater Imp. (SD-2019-10)
            5. 2021 Bradford Circle Drainage Imp. (SD-2021-01)
            6. 2021 EWP Stream Bank Stabilization
            7. 2021 Stormwater Infrastructure Rep. (SD-2021-04)
            8. 2021 Stormwater Infrastructure Rep. (SD-2021-05)
            9. 2021 MS4 Inspections (SD-2021-06)
            10. 2022 MS4 Inspections (SD-2022-03)
            11. 2022 Stormwater Infrastructure Rep. (SD-2022-02)
            12. 2023 Drainage Structure Access (SD-2023-01)
            13. 2023 Trenchless Pipe Repairs (SD-2023-03)
            14. 2023 Paces Ferry Drive (SD-2023-07)
            15. 2023 Stormwater Infrastructure Rep. (SD-2023-04)
          6. Water & Sewer Extensions
            1. WS-86D Water & Sewer Extension Construction 2018
          7. Completed/Inactive: Construction & Design Project
            1. New Sidewalk & Trail Construction
              1. 2012 American Tobacco Trail & Bridge (SW-24)
              2. 2010 Sidewalk Construction & Repairs (SW-25)
              3. 2011 New Sidewalk Construction (SW-26)
              4. 2013 Bicycle & Pedestrian Facilities (SW-31)
              5. 2013 Dearborn Bridge Construction (SW-32)
              6. 2013 Garrett Road Sidewalk Construction (SW-33)
              7. 2015/2013 Sidewalk Construction (SW-28)​
              8. 2013 Sidewalk Repairs & Curb Ramps (SW-29)
              9. 2015 Sidewalk Repairs (SW-38)
              10. 2015 Sidewalk Construction Administration (SW-38C)
              11. SW-39 University Drive Sidewalk
              12. 2017 NC-55 Sidewalk (SW-42)
              13. RFQ to provide Project Mgmt Services (SW-49c)
              14. RFLOI for Bike/Ped Design Services (SW-58)
              15. 2017 Sidewalk Repairs (SW-60)
              16. 2017 Bike+Walk Sidewalk Gaps (SW-64)
              17. 2018 Brick Paver Repairs (ST-266)
              18. RFLOI for CEI Service for SW-27
              19. SW-27 Fayetteville Street Roadway and Sidewalk
              20. NC 54 NC 751 Sidewalk Construction (SW-30)
              21. RFLOI for CEI Services NC 54 NC 751 Sidewalk SW-30
              22. Avondale Avenue Sidewalk Construction (SW-34)
              23. Campus Walk Sidewalk Construction (SW-35)
              24. RFLOI for CA&I Service for SW-34 & SW-35
              25. 2018 Sidewalk Repairs (SW-62)
              26. SW-70 Bike+Walk Sidewalk 2019
              27. RFQ Ombudsman Services - Sidewalk Repair (SW-71c)
              28. SW-75 PWOC Concrete Repairs 2019
              29. SW-75C Inspections for SW-75
              30. SW-39 RFLOI for CEI Service
              31. N. Roxboro Street Sidewalk (SW-41)
              32. RFQ for Inspection and Ombudsman Services for Roxboro Street Sidewalk project (SW-41C)
              33. RFQ for Inspections and Ombudsman Services for Sidewalk Repair Projects (SW-88C)
              34. SW-77 RFQ for Sidewalk Asset Mgmt. Plan & Study
              35. SW-78 PW Street Maintenance Division Concrete Repairs 2020
              36. SW-78c RFQ for Inspections for PW Street Maintenance Repairs 
              37. SW-81 PW Street Maintenance Repairs 2021
              38. SW-81c RFQ for Inspections for PW Street Maintenance Repairs 
            2. Street & Thoroughfare Construction
              1. City Hill Plaza (ST-243)
              2. 2014 R. Kelly Bryant Bridge Light Repairs (ST-230)
                1. Engineering Home
              3. 2013 Old Five Points (ST-260)​
              4. 2014 Ninth Street Streetscape
              5. 2015 Speed Hump Construction (ST-275)​
              6. ST-254 Fayetteville-Buxton-Riddle Realignment
              7. 2013 Angier-Driver Commercial Area Streetscape
              8. ST-257 Carver Street Extension
              9. ST-259 NCIMED Building Basement Renovations
              10. Inspection Services for City Projects (ST-281c)
              11. Duke-Gregson Curb Extensions (ST-272)
              12. Markham -Mangum-Roxboro Medians (ST-276)
              13. ST-287 Pavement Condition Survey
              14. RFQ for Utility Locate Services (ST-289)
              15. 2018 Unpaved Roads Study (ST-292)
              16. RFQ Design Services-Slope Stabilization (ST-294d)
              17. ST-294 Slope Stabilization
              18. ST-297 PWOC Asphalt Repair 2019
              19. ST-300C RFQ for Utility Locate Services 2019
              20. ST-314 Pavement Condition Survey 2021
            3. Street Repaving
              1. 2010 Bond Funded Repaving Projects (ST-250-253)
                1. Engineering Home
              2. 2012 Speed Humps (ST-262)
              3. 2013 Speed Humps (ST-267)​​
              4. 2014 Speed Humps (ST-273)​
              5. 2014 Street Repairs & Repaving (ST-269)​
              6. 2016 Street Repair & Repaving (ST-280)
              7. 2015 Street Repair & Repaving (ST-274)
              8. 2012 Pavement Condition Survey (ST-263)
              9. 2017 Speed Hump Construction (ST-284)​
              10. 2017 Ravenstone & Stonehill Estates Paving(ST-278)
              11. 2018 Street Repairs & Repaving (ST-285)
              12. ST-290 Street Repair & Repaving 2019
              13. ST-290C Inspection Services for City Projects
              14. ST-298 Pavement Preservation 2019
              15. ST-299 Asphalt Rejuvenation 2019
              16. ST-302 Street Repair & Repaving 2020
              17. ST-303 Pavement Preservation 2020
              18. ST-306 Road Rebuilding 2020
              19. ST-308 Pavement Structure Design 2020
              20. ST-310 Pavement Preservation 2021
              21. ST-311 Street Repair & Repaving 2021
            4. Completed Stormwater CIP Projects
              1. 2021 Residential Home Elevation
              2. 2021 Residential Home Demolition
              3. 2020 Alpine Road Culvert Replacement
              4. 2020 Buckingham Road Culvert Replacement
              5. 2020 Stormwater Infrastructure Rep. (SD-2020-02)
              6. 2020 Odyssey Dr. Culvert Replacement (SD-2020-01)
              7. 2020 Emergency Watershed Protection Debris Removal
              8. 2019 HMGP Miscellaneous Services (HMGP 4167MS)
              9. 2019 Stormwater Infrastructure Rep. (SD-2019-09)
              10. 2019 MS4 Inspections (SD-2019-06 & SD-2019-07)
              11. 2019 Stormwater Infrastructure Rep. (SD-2019-02)
              12. 2019 Stormwater Infrastructure Rep. (SD-2019-01)
              13. 2018 HMGP Project Management (HMGP 4167)
              14. 2018 Carp. Flet. Rd. Culvert Stab. (SD-2018-10)
              15. 2018 Drainage Structure Acc. & Stab. (SD-2018-09)
              16. 2018 SCM Renovation & Rehabilitation SWDR-2018-01
              17. 2018 Stormwater Infrastructure Rep. (SD-2018-04)
              18. 2018 Trenchless Pipe Repairs (SD-2018-03)
              19. 2018 Culvert Replacements (SD-2018-01/SD-2018-02)
              20. 2017 Stormwater Infrastructure Rep. (SD-2017-04)
              21. 2017 MS4 Inspections (SD-2017-03)
              22. 2016 Third Fork Creek Stream Rest. (SD-2016-03)
              23. 2015 Trenchless Pipe Repair (SD-2015-02)
              24. 2015 East Main St. Culvert Stab. (SD-2015-01)
              25. 2014 MS4 Inspections (SD-2014-01)
              26. 2013 Routine Ditching & Pipe Repl. (SD-2013-04)
              27. 2013 Third Fork Creek Stream Rest. (SD-2013-03)
              28. 2013 Stormwater Infrastructure Rep. (SD-2013-01)
              29. 2013 Stormwater BMPs Maintenance (SWM 2013-01)
              30. 2013 Durham Rain Catchers (10-013)
              31. 2012 Old N Durham Park Infrastructure Improvements
                1. Project Photo Gallery
              32. 2012 MS4 Inspections (SD-2012-04)​
              33. 2012 W Knox Street Culvert Stabilization
              34. 2012 University Drive Culvert Replacement
              35. 2012 Drainage Repairs & Improvements (SD-2012-01)
            5. Water & Sewer System Extensions
              1. 2010 Water & Sewer Construction (WS-81)
              2. WS-85 Petition Sewer on Garrett & Mimosa 2020
        6. Record Plan-Profile Construction Drawing Search
        7. Forms & Applications
        8. Frequently Asked Questions
        9. Gigabit Fiber Construction
        10. Contact Public Works
        11. Fire Flow
      12. Solid Waste Management
        1. Solid Waste Collections Status
        2. Find Collection Day / Holiday Schedule/ Calendar
        3. Solid Waste Customer Service
        4. Curbside Collection Services
          1. Find Collection Day / Holiday Schedule / Calendar
          2. Bulky Services
          3. Household Garbage
          4. Recycling
            1. Recycling Guidelines
            2. Recycling Laws
            3. Recycling FAQ
          5. Yard Waste
          6. Exempt (Non-curbside) Service
          7. Television Collection
        5. Disposal and Drop Off Facilities
          1. Waste Disposal & Recycling Center
          2. Yard Waste Facility
          3. Household Hazardous Waste
          4. Electronics Recycling
        6. Cart Information
        7. Special Events
        8. Shredding and E-Waste Events
        9. Code Enforcement
        10. Waste Reduction & Sustainability
          1. Business Recycling
          2. Composting
          3. Public Speaking & Outreach
          4. Recycling
          5. Television Collection
          6. Food Waste Collection Pilot
        11. Department Divisions
          1. Administration & Finance
          2. Curbside Collection Services
          3. Waste Disposal & Recycling Center
          4. Code Enforcement and Site Plan Review
        12. Department Information
        13. Frequently Asked Questions
        14. Contact Solid Waste
      13. Technology Solutions
        1. About Us
        2. IT Strategic Plan FY23
        3. TS Budget and Strategic Performance FY23
        4. Awards and Accomplishments
        5. IT Policies
        6. IT Governance Projects FY23
          1. Solution Development Business Cases
          2. IT Governance Model (PDF)
          3. IT Governance Model
        7. City Broadband Initiative
        8. Cyber Security Enhancements FY23
        9. TS Department Programs
          1. City Town Hall Multiple Language Broadcast
          2. Data Academy
          3. Data Governance and Analytics
          4. IT Virtual Help Center
          5. Mapping and Data Services
            1. GIS Services
              1. Interactive Maps
              2. Custom Maps and Data Layers
            2. Open Data Portal
          6. TS Internship Program
        10. Contact Technology Solutions
      14. Transportation
        1. Bicycle & Pedestrian Information
          1. Adopted Plans
            1. Bike+Walk Plan (2017)
            2. Comprehensive Bicycle Transportation Plan (2006)
            3. DurhamWalks! Pedestrian Plan (2006)
              1. Adopted DurhamWalks! Pedestrian Plan
            4. Trails & Greenways Master Plan (2011)
            5. Durham Belt Line (2018)
          2. 2023 CMAQ Bicycle Lanes
          3. Maps
          4. 2021 RAISE Grant
          5. 2020 BUILD Grant
          6. Durham Shared Streets
            1. Shared Streets FAQ
          7. Other Resources
            1. Bicycle Rack Program
            2. Durham Bicycle and Pedestrian Advisory Commission
            3. Durham Open Space and Trails Commission (DOST)
        2. Completed Plans and Projects
          1. Broad Street Restriping (2018)
          2. Comprehensive Parking Studies
          3. Downtown Loop 2-Way Conversion Study (2010)
          4. Durham Traffic Separation Study (TSS)
          5. Fayetteville Street Roadway Reconfiguration
          6. Move Durham Transportation Study (2020)
          7. South Roxboro Restriping - Cornwallis to Summit (2018)
          8. South Roxboro Restriping - Hope Valley to MLK (2019)
          9. West Club Boulevard Restriping (2016)
          10. W. Club Boulevard Crosswalk Demo and Pilot Project (2019)
        3. Current Plans and Projects
          1. Alston Avenue (NC 55) Widening Project
          2. American Drive Bicycle Improvements
          3. Cornwallis Road Bicycle Improvements
          4. Downtown Durham Wayfinding Project
          5. Duke Street Re-striping
          6. East End Connector
          7. East Main Street Re-Striping
          8. Fayetteville Street Bicycle Improvements
          9. Lakewood Avenue Bicycle Improvements
          10. Liberty Street Bicycle Improvements
          11. Meriwether Drive Bicycle Improvements
          12. Neighborhood Bike Routes
          13. North Miami Boulevard Bicycle Improvements
          14. Raynor Street Bicycle Improvements
          15. Stadium Drive/Olympic Avenue Bicycle Improvements
          16. Vision Zero
          17. Willard Street Re-Striping
          18. Woodcroft Parkway Extension
          19. 2021 Pedestrian Signals
        4. Department Partners
          1. GoDurham
          2. GoDurham ACCESS
          3. DCHC MPO
          4. Triangle J Council of Governments
          5. Development Services Center
          6. Park Durham
        5. How Do I?
          1. Get Traffic Signal Installed
            1. Traffic Signal Justification
          2. Request/Report
            1. Bicycle Rack
            2. Public Records
            3. Speed Humps
            4. Speed Limit Change
            5. Stop Sign for My Neighborhood
              1. Stop Signs & 4-Way Stops
              2. Stop Signs & 4-Way Stop Justification
            6. Street Lighting Outages and Adjustments
            7. Traffic Sign and Markings Repair
            8. Traffic Signal Repair or Timing
          3. Review
            1. Flashing Left-Turn Arrow Information
            2. Forms for Reference Guide for Development
            3. Guidelines for Traffic Impact Analysis (TIA)
            4. Pedestrian Hybrid Beacon (HAWK)
            5. Street Light and Speed Hump Policies
              1. Street Lighting Program
            6. Traffic & Safety Studies
            7. Traffic & Safety Study Methodology
        6. NCDOT Resources
          1. Average Annual Daily Traffic (AADT) Maps
          2. NCDOT Live Traffic Information
        7. Transit and Mobility
          1. GoDurham
          2. GoDurham ACCESS
          3. GoTriangle
          4. Commuting Options - Way To Go Durham
          5. Durham County Transit Plan
          6. GoDurham Better Bus Project
            1. Bus Access Project
            2. Bus Speed and Reliability Project
            3. Durham Station Transit Area
            4. Fayetteville Street Corridor
            5. Holloway Street Corridor and Village Transit Center
          7. Passenger Vehicle For Hire (PVFH)
          8. Shared Active Transportation
            1. Program History
            2. More about E-Scooters
            3. Micro-mobility - Frequently Asked Questions
        8. Vision Zero Public Comment Map
        9. Contact Transportation
      15. Water Management
        1. Water Management Home
        2. Customer Billing Services
          1. Central Cashiering
          2. Current Water & Sewer Rates
          3. Deposit & Disconnection Fees
          4. About Tiered Water Rates
          5. Contact Customer Billing
        3. Capital Improvement Program / Utility Engineering
          1. Current Projects
            1. Alma and Evergreen Streets Water Main Project
            2. American Tobacco District Waterline Replacement
            3. Celeste & Githens Lift Station Upgrades
            4. East Durham Waterline Replacement
            5. Homeland + Aiken Stream Stabilization
            6. Improvements for Access to Utility Easements and Facilities
            7. Lakewood Avenue Sewer Replacement Project
            8. Lift Station Improvements Project - FY21B
            9. Little River and Lake Michie Safety Improvements
            10. Main Street and Broad Street Waterline Replacement Project
            11. NC-54 Waterline Replacement Project
            12. New Hope Creek Waterline Replacement
            13. North & South Durham WRF Improvements
            14. North Durham Phase III Hydraulic Model
            15. North Elizabeth Street Waterline Replacement
            16. Sewer System Evaluation Survey
            17. Sanitary Sewer Inspection and Cleaning Services
            18. Sewer Outfall Inspection Program - North
            19. Sewer Outfall Inspection Program - South
            20. South Durham Phase III Hydraulic Model
            21. Southeast Farrington Sewer Improvements
            22. Southeast Regional Lift Station and Pipeline
            23. South Hoover Road Transmission Main
            24. Tree Removal and Mowing Easements - 2023
            25. West Club Blvd. Corridor Utility Rehabilitation
            26. West End Water and Sewer Rehabilitation Project
            27. West Main Street Waterline Replacement
            28. Duke University Road - Miscellaneous Waterline Replacement Project
            29. N. Driver Street - Miscellaneous Waterline Replacement Project
          2. Capital Facility Fees
        4. Developers & Contractors
          1. Development Services Center
        5. Cross Connection Control
          1. Residential & Non-Residential Customers
          2. FAQs
          3. Important Forms and Documents
          4. Certified Backflow Tester Courses
          5. Informal Internal Review
          6. Interpretations
          7. New Installations & Replacements
          8. Updates and Notices
          9. Plan Review for Building Permit Application
          10. CCC Staff Information
          11. Helpful Links
          12. Report a Violation
            1. Report a Non-Compliant Hose Bibb Irrigation System
            2. Report an Illegal Fire Hydrant Connection
        6. Irrigation Systems & Watering Schedules
          1. Report an Irrigation Violation
        7. Durham H2O 2 Go
        8. Educational Programs & Resources
          1. Water Conservation Poster Contest
          2. Imagine a Day Without Water Video Challenge
          3. Resources and Activities
          4. Lesson Plans
          5. Request a Presentation
          6. Tours
        9. Latest News
        10. Contact Water Management
        11. Environmental Speakers and Resources
        12. Request Public Records
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  4. Government

    1. City Council
      1. City Council Members
        1. Mayor Elaine O'Neal
        2. Mark-Anthony Middleton
        3. Javiera Caballero
        4. DeDreana Freeman
        5. Monique Holsey-Hyman
        6. Jillian Johnson
        7. Leonardo Williams
      2. City Council Calendar
      3. Watch or Comment at Meetings & Work Sessions
        1. Written Public Comment Form for Meetings & Work Sessions
        2. Request Form to Speak at Work Sessions on Non-Agenda Items (Citizens Matters)
        3. City Council Agendas
        4. City Council Meeting Dates
        5. City Council Rules of Procedures (PDF)
        6. Public Hearings
      4. Agendas, Minutes, Video & Audio
        1. Listen To Work Sessions Online
        2. View Council Meetings Online
      5. Sister Cities of Durham
      6. Deep Dive Housing Presentations to City Council
    2. Office of the Mayor
      1. About the Mayor
      2. State of the City Address
      3. Mayors for a Guaranteed Income
      4. Office Hours
    3. Boards, Committees, Commissions & Task Forces
      1. Board Meetings Calendar
      2. Agendas & Minutes
      3. Stipend Program for Council Appointed Board, Committee, Commission, and Task Force Members
      4. Bylaws
      5. Task Forces
        1. Recovery & Renewal Task Force
        2. Community Safety & Wellness Task Force
      6. Welcome to Board Buddies
      7. Staff Liaisons
    4. Public Hearings
    5. Public Information
      1. City Hall Visitor Screening Process
      2. City Government Guide
        1. Voting & the Ward System
        2. Citizen Boards, Committees & Commissions
        3. Watch or Comment at Meetings or Work Sessions
        4. Public Hearings
      3. City Budget
      4. Strategic Plan
      5. Open Data
      6. Interactive Maps
      7. Request Public Records
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  5. Connect & Engage

    1. News & Updates
      1. City News
      2. Sign up for News & Alerts
      3. Social Media
      4. Durham Television Network
    2. Contact Us
      1. Durham One Call Service Request
      2. City Staff Directory
      3. Non-Emergency Number
      4. Human Resources
    3. Meeting & Events Calendar
    4. Things to Do in Durham
      1. Discover Durham
      2. Durham Parks & Recreation
      3. Downtown Durham Social District
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  6. Español

    1. Servicios esenciales de la Ciudad de Durham
    2. Acceso al Idioma
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  7. Feature Links

    1. All Forms
    2. Website Feedback
    3. News Release Archive
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  8. CustomLinks_22

    1. Return to Better Bus Project Main Page
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