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Your insurance rating (ISO) and Fire Station location can be found at Find My Fire Station ISO (Insurance Rating).
Click here to find your Fire Station.
If you know your Fire Inspector or Assistant Fire Marshal’s name, the contact information is listed here.
A Fire Report or an Environmental Survey Assessment (ESA-1) must be requested here.
You can request that the fire department participate in your community event by calling 919-560-4242, ext. 19223, 19241, or 19242, between the hours of 8:30 a.m. and 4:30 p.m., or by completing our online Fire Education Event/Safety Request Form. Please know that we do not participate in birthday parties.
A partnership between the City of Durham Fire Department and California-based Fire Recovery USA (FRUSA) allows fire inspectors to utilize an automated inspection program. The invoices and receipts for these inspections will be emailed from the Fire Recovery USA Inspections Department.
You may mail your payment or pay for the fire inspections online. For online payments, visit Fire Recovery USA or call at 888-640-7222, ext. 112.
If you still believe that you have received a bill in error, have your account number available and contact the Fire Prevention Division at 919-560-4242, ext. 19247.
Complete a Fire Education Event/Safety Request Form
Please review the Alarm for Life Program on the Fire Education Event/Safety Request Form
Complete a Fire Inspection Request Form. You will receive a response within 24-48 hours, excluding Saturdays, Sundays, or City holidays. If you do not receive a response within 48 hours, please contact Deputy Fire Marshal Joel Gullie.
Except in cases where drivers have been cited for improper child restraint, if you would like to learn how to install your car seat for free, our trained technicians will teach you everything you need to know to make sure your car seat is fitted and installed correctly.
Car seats are checked by appointment only on Thursdays from 1:00 pm - 5 pm at City of Durham Fire Station 9 located at 1648 Midland Terrace
Please direct questions to 919-560-4242 extension 19223, 19241, or 19242.
Click HERE to schedule an appointment.
For additional information about child passenger safety, please visit: www.SafeKids.org and www.BuckleUpNC.org
The following Durham agencies may also be able to assist you:
•NC State Highway Patrol at 101 S. Miami Blvd - 919-560-6868
•Durham County EMS by appointment ONLY at 226 Milton Road - 919- 560-8287