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Bulky items are picked up by request only and can be scheduled here. If you have any difficulty using the scheduling system, you can email us at [email protected] or call 919-560-1200.
Items are picked up mechanically using a special "boom truck". Please follow these guidelines for safe collection:
There are certain items that are prohibited from curbside collection, including:
These items should be disposed of at the City's Waste Disposal and Recycling Center, 2115 East Club Boulevard.
The City only provides curbside bulky item service to solid waste customers. If you have a City provided garbage cart, you are most likely an eligible customer. If your property has a dumpster or is collected by a private company, we do not provide bulky item pickup there. If you live in a townhome community that is serviced by the City, make sure bulky items are set out in an accessible place, clear of any obstructions and on the curb of a road that is large enough for our vehicles to navigate.
Yard waste customers are entitled to two (2) free bulky brush pickups per year as part of their paid subscription service. Put in a request online or call 919-560-1200 to set up a bulky brush collection. Your bulky brush must not exceed 4 cubic yards, which is approximately equal to one average size pickup truck. Excess debris is subject to additional charges that must be approved by the customer before collection will be made. Learn more about yard waste service.
Non yard waste customers are charged for bulky brush pickups. After receiving your request, we will send someone to estimate the cost and get your approval before removing the brush.
Television collection is by request only and handled separately from bulky item requests. See details and make a request on our Television Collection webpage.